Support guides - a range of help articles and internet guides.
Freeola Internet Get Dotted Domains Blog Guides Forums
Support guides - a range of help articles and internet guides.

Freeola & GetDotted Guides Support, Internet Tips & Web Design Articles

Take a look around the guides below to find help with Freeola & GetDotted services, tips for getting the most out of your online experience and help with designing your perfect website. If you can't find the solution here, you can request an article. Alternatively, give our friendly UK-based help and support team a call on 01376 55 60 60 or email us.

Fancy writing an article or tutorial yourself? Give it a go! You might even win a £30 Amazon Voucher.

Freeola & GetDotted Guides
Help with setting up Freeola Broadband and resolving broadband related problems. View Guides
Help with uploading to our FTP servers and creating scripts. View Guides
Help with setting up email addresses, troubleshooting email problems and using Freeola Email Services. View Guides
Help with buying, hosting and transferring domain names with Freeola & Get Dotted. View Guides
Comprehensive guides on how to use the InstantPro Website builder and help with advanced features. View Guides
Help with setting up Freeola dial-up on your PC or MAC. View Guides
Help with other services, useful links such as terms & conditions, privacy policy and general settings. View Guides
Internet, Design & Technology Guides
Tips to help develop your web design skills and improve your site's search engine ranking. View Guides
Tips for improving your security when using the Internet. View Guides
Write an Article & Win a £30 Amazon Voucher!
Write an Article & Win a £30 Amazon Voucher!
Competition Deadline: Ends Sept 30th 2017
Last chances to win! See our recent announcement for details.

Have you got an idea for a Freeola Guide or a Freeola Blog article? We welcome submissions on a range of topics and we'd love it if you gave it a shot. Your Freeola Guide article can be based on anything web or tech related (within reason of course), whether it's about Freeola & GetDotted services, help setting up email on the latest mobile device, or just some web design, coding or scripting tips. Alternatively, why not write a new Freeola Blog post on any interesting web or tech related subject you would like us to share.

Each article you write that's published has a great chance of winning a £30 Amazon voucher (or computer game worth up to £50) as part of our weekly awards, and of course, you'll be fully credited as the author on all of your articles. Here's how you can win:

Create a free MyFreeola Account...
Pick your username (shown on your articles) and you're ready to start writing! It's free to setup a MyFreeola account, and you can then manage all your articles, profile settings, comment stats and more.
Write & submit your article...
Get writing! If you're stuck for ideas, take a look at the list of customer requested Freeola Guides articles or read our current Freeola Blog posts for inspiration. Once you're happy with your article, you can submit it to us and we'll do the rest. For Freeola Guide articles submit your article here and for Freeola Blog articles, submit your article here.
Sit tight, and keep your fingers crossed!
When we receive your article we'll take a look and see if it needs any moderation, before deciding if it should be published with the other support guides. Each Thursday we'll pick our favourite submission from the previous week's entries to win. We'll let you know by e-mail if you've bagged the prize.

All we ask is that any content submitted is your own work and that you make yourself aware of the Rules & Frequently Asked Questions for submitting content to Freeola. Apart from that, have fun.

Freeola is a UK internet service provider offering the best value and extensive free services. Please compare our domain name registration prices or check out our UK high speed internet access. If you are in business please see examples of our free hosting at

Safe and Secure Payment

Tell us what you think!

Live Chat is offline

Live Chat is available:
9am to 6:30pm Monday to Friday (excluding bank holidays).

01376 55 60 60

Send us a ticket.