At the Freeola Support Centre, we are committed to customer service. So if you have a problem, fill in the form below and we'll take a look at it. We respond to most enquiries the same day, but you might have to wait up to 72 hours during extremely busy periods, so if your problem is urgent remember you can call us on 0871 210 9977 for immediate help or information. Calls cost 10p/minute for BT customers, other networks may vary.