At the Freeola Support Centre, we are committed to customer service. So if you have a problem, fill in the form below and we'll take a look at it. We respond to most enquiries the same day, but you might have to wait up to 72 hours during extremely busy periods, so if your problem is urgent remember you can call us on 0871 210 9977 for immediate help or information. Calls cost 10p/minute for BT customers, other networks may vary.
Problems accessing e-mail or webspace?If you are having problems accessing e-mail addresses or webspaces, please note that we have updated all passwords as part of an urgent security update. Please login to MyFreeola to find your new passwords. Once your password has been updated, the service should return to normal. If you still require help with an issue relating to accessing your e-mail, please ensure that you include an alternate (working) e-mail address and/or contact telephone number in the box below so that we can contact you.
If you still require help with an issue relating to accessing your e-mail, please ensure that you include an alternate (working) e-mail address and/or contact telephone number in the box below so that we can contact you.
Mon 12 May 2008