Freeola Internet Get Dotted Domains Blog Guides Chat
 

Freeola.com Help & Support Centre


If there are any network faults or a service announcements, you can find details below. For regular updates with on-going service issues, please follow @Freeola_Status on Twitter.

EmailPro Servers

Status: online and fast.

Free Email Servers

Status: online and fast.

VIP Web Servers

View service information

InstantPro Servers

Status: online and fast.

Broadband

Status: online and fast.

Dial Up

Status: online and fast.

Customer SQL

Status: online and fast.

Unlimited Web Servers

View service information

Service Information

1. VIP6 Transfer to new hardware

Date Opened: 08:35 26/04/2017

Systems Affected:
VIP Web Servers

Fault Information:

Services on the server VIP6 will be migrated to new hardware between 21:00 and 22:00 on Thursday 27th April.  There will be some downtime, but this is not expected to last more than 30 minutes.
 
We apologise for any inconvenience.

2. Wordpress Security Advisory

Date Opened: 16:11 10/02/2017

Systems Affected:
VIP Web Servers
Unlimited Web Servers

Fault Information:

Customers who use Wordpress to manage their website(s) are strongly encouraged to update their installation to the latest version of Wordpress, which is 4.7.2 as of 10/02/2017.
A security vulnerability in all earlier versions of the software make Wordpress site susceptible to being compromised.
 
This is a security vulnerability with the Wordpress software and not with Freeola's hosting.
Recently Resolved Faults

VIP7 Transfer to new hardware

Fault logged: 13:48 24/04/2017
Fault closed: 21:49 25/04/2017

Fault Information:

Services on the webserver VIP7 will be migrated to new hardware during the period 21:00 to 22:00 on Tuesday 25th April.  Service will be unavailable for approx 30 minutes or so while the transfer is complete.

Fault Updates:

21:49 25/04/2017

21:49 Maintenance is complete

21:31 25/04/2017

21:30 services are now up and running on new hardware.

21:00 25/04/2017

21:00 Maintenance has started.

Freeola is a UK internet service provider offering the best value and extensive free services. Please compare our domain name registration prices or check out our UK high speed internet access. If you are in business please see examples of our free hosting at Freeola.com/customer-sites.

Safe and Secure Payment