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Managing & Adding Products Via Your .CSV (Importing)

This guide is for managing or adding products once you have already created a shop and have gone through the Shop Setup Wizard. If you have not yet created your shop and gone through the wizard, then please refer to the Creating a Shop: Importing a Product List.

If you plan to manage your product list via csv. file – we would recommend that you import your list whenever you make any changes.

If you only have a few updates to make, you can always make these changes individually using the simple web interface (then export your updated product list). To find out more about how to do this, please take a look at the Managing & Adding Products Individually Guide.

The first thing that you need to do is open the Shop Manager. To do this, from the Main Menu, select Shop Manager from under the Pages & Content header.


Step 1: The first page that you will be brought to is the Product List; press the Import button.

Import Button

Step 2: Scroll down to the Upload (Import) Your Product List .CSV File section. If you are adding new products, please do ensure that they are in the correct structure, adding these new items to your existing list will ensure that they are in the correct order. Once you are ready press the Import File button, select your file and press Open.

If there are any problems with the .csv file; the line and error type will be listed at the bottom of the page..

Open the CSV File

Step 3: You will now be taken to the Import Product Page. The Import Options will differ, depending on your list. Which are as follows:

  1. Completely new list:
    • Import new products in my .CSV file.
    • Delete products from my Product List that are not in my .CSV file.
  2. Updated list – including new products:
    • Import new products in my .CSV file.
    • Update existing products in my Product List.
  3. Updated version of your original list (no new items):
    • Update existing products in my Product List.

Check the box for the options required, then click Save & Finish.

Import Options

Step 4: This will now take you to your Product List, and you will see all of your products listed.

Product List

Adding Images

If you have the file names of your images included in your .csv file, you will need to upload to your Media Library before they will be displayed alongside your products. For more information on uploading your images, please refer to the Uploading Files to Your Media Library Guide.

Add Product Image

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