GetDotted Domains

Freeola Guides

 

Zyxel VMG8623-T50B FTTP Setup Guide

Last updated on by Freeola Support

Welcome to the Freeola Internet customer support pages. This guide is designed to help with setting up a Zyxel Router to work with Freeola FTTP Broadband services. For more internet help topics please visit our main Support Page.

While this guide was written using the model VMG8623 as a base, these instructions should still be correct for other models of the hardware, albeit with some slight wording and visual differences.

In order to configure your router you will need to be connected to it either wirelessly or via an Ethernet cable (a wired connection is recommended). Once connected, open your chosen internet browser (Firefox, Edge, Chrome, Safari etc.).

Setting Up The Router

Before configuring your router please ensure that it is connected correctly and securely from the WAN port on the router to the PORT port on the Openreach ONT with an Ethernet cable.

  1. In the address bar of your web browser enter the default IP address of the router, http://192.168.1.1.
    If you are unsure of where the address bar is on your software, the keyboard shortcut of Ctrl+L is widely used to highlight this field.

  2. You will now be prompted to log into your hardware. By default, the Username is admin and the Password will be printed on the back of the router. Click Login once entered.
    Zyxel Router Login
    After logging in, you can change this password if you wish - this step is optional. Click Skip or Change Password (depending on your choice) to continue.

  3. The router will now begin the Quick Start Wizard. For the purposes on this guide, we will be setting up the connection manually, so click Skip. This should present you with the Main Menu.

  4. From the top-right corner, select the Burger Menu (three horizontal lines), then Network Settings and finally Broadband. From the following page, find the ETHWAN entry and click the Modify Icon.
    Zyxel Broadband Menu

  5. The new page, headed Edit WAN Interface, will offer several sections to configure your device:

    General

    • Name & Type cannot be edited, so can be ignored.

    • Mode - Routing

    • Encapsulation - PPPoE

    • IPv4/IPv6 Mode - Left as Default

    PPP Information

    • PPP Username - Enter your Freeola supplied Connection Username, which will be in the format of [email protected], [email protected] or [email protected].

    • PPP Password - Enter your Freeola supplied Connection Password.
      Your Connection Information will have been sent to you via e-mail before your activation, and can also be accessed by selecting Broadband Details and Usage from within your MyFreeola Control Panel.

    • PPP Connection Trigger - Auto Connect

    • PPPoE Passthrough - Off

    VLAN - Disable this section

    IP Address

    • Obtain Automatically

    DNS Server

    • Obtain Automatically

    All other sections should be left as default.
    Zyxel FTTP Information
  6. Click Apply to save your changes. If all information is correct, your router should connect to the internet within a few moments.

Setting Up and Managing Wireless
  1. If you are already logged into your router, please skip to Step 2. Otherwise, in the address bar of your web browser enter the default IP address of the router, http://192.168.1.1, then enter the Login Username and Password (found on the router) when prompted.
    If you are unsure of where the address bar is on your software, the keyboard shortcut of Ctrl+L is widely used to highlight this field.

  2. From the top-right corner of the Main Menu Page, select the Burger Menu (three horizontal lines), then Network Settings, then Wireless.
    Zxyel Wireless Menu

  3. The new page will provide you with details to set-up, or manage, your Wireless Settings.

    Wireless

    • Wireless - It is recommended you enable the option Keep the same settings for 2.4G and 5G wireless networks, unless you have a specific reason to separate the two Wireless Network Ranges.

    Network Setup

    • Band - Select 2.4GHz or 5GHz, depending on which you would like to edit.

    • Wireless - Enable if you would like a Wireless Network. Disable if you would like to turn off wireless access.

    • Channel and Bandwidth should be left as default.

    Network Settings

    • Wireless Network Name - This is listed on the router by default, but you can change this to something more memorable if you wish.

    • Max Clients - Leave this as default.

    • Hide SSID - Only enable this option if you have reason to prevent your SSID (Wireless Network Name, above) from broadcast.

    Security Level - More Secure - this should be default and recommended.
    Security Mode - WPA2-PSK - this should be the default setting.
    Generate Password Automatically - Leave as default.
    Zyxel Wireless Information
  4. Click Apply to save your new information, which should take affect immediatley.

Understanding the Lights on your Router

Zxyel VMG8623-T50B

If you are having issues with your Router, or are simply curious as to what each light on the device signifies, the below table should act as a guide.

LED Colour Status Description
POWER Green On The Zyxel Device is receiving power and ready for use.
Blinking The Zyxel Device is self-testing.
Red On The Zyxel Device detected an error while self-testing, or there is a device
malfunction.
Blinking The Zyxel Device is upgrading firmware.
  Off The Zyxel Device is not receiving power.
DSL / Eternet WAN Green On The WAN link is up.
Slow Blinking The Zyxel Device is looking for a WAN link.
Fast Blinking The Zyxel Device is initialising the WAN link.
INTERNET Green On The router has a connection, but no traffic is currently being sent or received.
Blinking The router is sending or receiving IP traffic.
Off There is no Internet connection or your are using the router in bridged mode.
Red On The router attempted to connect, but was unsuccessful.
LAN Green On The router has a successful Ethernet connection with a device on the Local Area Network (LAN).
Blinking The router is sending or receiving data to/from the LAN at 10/100/ 1000 Mbps.
Off The router does not have an Ethernet connection with the LAN.
2.4GHz Green On The 2.4GHz wireless network is activated.
Blinking The router is communicating with 2.4GHz wireless clients.
Off The link is down or disabled.
Amber Blinking The Zyxel Device is setting up a WPS connection with a 2.4GHz wireless client.
5GHz Green On The 5GHz wireless network is activated.
Blinking The Zyxel Device is communicating with 5GHz wireless clients.
Off The link is down or disabled.
Amber Blinking The Zyxel Device is setting up a WPS connection with a 5GHz wireless client.
PHONE Green On A SIP account is registered for at least one phone port, and there’s no voice message in the corresponding SIP account.
Blinking A telephone connected to one of the phone port has its receiver off the hook or there is an incoming call.
Amber On A SIP account is registered for the phone port and there is a voice message in the corresponding account.
Blinking A telephone connected to the phone port has its receiver off the hook or there is an incoming call. There’s voice message in the corresponding SIP account.
  Off
  • The Zyxel Device is turned off.

  • The VoIP function is not activated.

  • The SIP account is not enabled.

  • The phone port does not have a SIP account registered.


Did you find this article helpful?


Freeola & GetDotted are rated Five stars

Check out some of our customer reviews below:

View More Freeola Reviews

Need some help? Give us a call on 01376 55 60 60

Go to Support Centre
Feedback Close Feedback

It appears you are using an old browser, as such, some parts of the Freeola and Getdotted site will not work as intended. Using the latest version of your browser, or another browser such as Google Chrome, Mozilla Firefox, Edge, or Opera will provide a better, safer browsing experience for you.