Zyxel VMG8623-T50B FTTP Setup Guide

Welcome to the Freeola Internet customer support pages. This guide is designed to help with setting up a Zyxel Router to work with Freeola FTTP Broadband services. For more internet help topics please visit our main Support Page.

While this guide was written using the model VMG8623 as a base, these instructions should still be correct for other models of the hardware, albeit with some slight wording and visual differences.

In order to configure your router you will need to be connected to it either wirelessly or via an Ethernet cable (a wired connection is recommended). Once connected, open your chosen internet browser (Firefox, Edge, Chrome, Safari etc.).

• Setting Up Your Router to Connect to the Internet

• Setting Up Your Wireless Network (WiFi)

• Understanding Your Router Lights

Before configuring your router please ensure that it is connected correctly and securely from the WAN port on the router to the PORT port on the Openreach ONT with an Ethernet cable.

1. In the address bar of your web browser enter the default IP address of the router, http://192.168.1.1.
   If you are unsure of where the address bar is on your software, the keyboard shortcut of Ctrl+L is widely used to highlight this field.

2. You will now be prompted to log into your hardware. By default, the Username is admin and the Password will be printed on the back of the router. Click Login once entered.
   
   After logging in, you can change this password if you wish - this step is optional. Click Skip or Change Password (depending on your choice) to continue.

3. The router will now begin the Quick Start Wizard. For the purposes on this guide, we will be setting up the connection manually, so click Skip. This should present you with the Main Menu.

4. From the top-right corner, select the Burger Menu (three horizontal lines), then Network Settings and finally Broadband. From the following page, find the ETHWAN entry and click the Modify Icon.
   

5. The new page, headed Edit WAN Interface, will offer several sections to configure your device:

   General

   • Name & Type cannot be edited, so can be ignored.

   • Mode - Routing

   • Encapsulation - PPPoE

   • IPv4/IPv6 Mode - Left as Default

   PPP Information

   • PPP Username - Enter your Freeola supplied Connection Username, which will be in the format of [email protected], [email protected] or [email protected].

   • PPP Password - Enter your Freeola supplied Connection Password.
     Your Connection Information will have been sent to you via e-mail before your activation, and can also be accessed by selecting Broadband Details and Usage from within your MyFreeola Control Panel.

   • PPP Connection Trigger - Auto Connect

   • PPPoE Passthrough - Off

   VLAN - Disable this section

   IP Address

   • Obtain Automatically

   DNS Server

   • Obtain Automatically

   All other sections should be left as default.
   

6. Click Apply to save your changes. If all information is correct, your router should connect to the internet within a few moments.

1. If you are already logged into your router, please skip to Step 2. Otherwise, in the address bar of your web browser enter the default IP address of the router, http://192.168.1.1, then enter the Login Username and Password (found on the router) when prompted.
   If you are unsure of where the address bar is on your software, the keyboard shortcut of Ctrl+L is widely used to highlight this field.

2. From the top-right corner of the Main Menu Page, select the Burger Menu (three horizontal lines), then Network Settings, then Wireless.
   

3. The new page will provide you with details to set-up, or manage, your Wireless Settings.

   Wireless

   • Wireless - It is recommended you enable the option Keep the same settings for 2.4G and 5G wireless networks, unless you have a specific reason to separate the two Wireless Network Ranges.

   Network Setup

   • Band - Select 2.4GHz or 5GHz, depending on which you would like to edit.

   • Wireless - Enable if you would like a Wireless Network. Disable if you would like to turn off wireless access.

   • Channel and Bandwidth should be left as default.

   Network Settings

   • Wireless Network Name - This is listed on the router by default, but you can change this to something more memorable if you wish.

   • Max Clients - Leave this as default.

   • Hide SSID - Only enable this option if you have reason to prevent your SSID (Wireless Network Name, above) from broadcast.

   Security Level - More Secure - this should be default and recommended.
   Security Mode - WPA2-PSK - this should be the default setting.
   Generate Password Automatically - Leave as default.
   

4. Click Apply to save your new information, which should take affect immediatley.

If you are having issues with your Router, or are simply curious as to what each light on the device signifies, the below table should act as a guide.