TPLink TD-W9960 VDSL Setup Guide

Welcome to the Freeola Internet customer support pages. This guide is designed to help with setting up a TPLink Router to work with Freeola VDSL Broadband services. For more internet help topics please visit our main Support Page.

While this guide was written using the model TD-W9960 as a base, these instructions should still be correct for other models of the hardware, albeit with some slight wording and visual differences.

In order to configure your router you will need to be connected to it either wirelessly or via an Ethernet cable (a wired connection is recommended). Once connected, open your chosen internet browser (Firefox, Edge, Chrome, Safari etc.).

• Setting up Your Router

• Editing Your Connection Settings

• Editing Your Wireless Network

• Understanding the Router Status Lights

1. In the address bar of your web browser enter the default IP address of the router, http://192.168.1.1.
   If you are unsure of where the address bar is on your software, the keyboard shortcut of Ctrl+L is widely used to highlight this field.

2. When logging into the router for the first time you will be prompted to create a new Administrator Password. Once you have created your Password click Let's Get Started to begin the Setup Wizard.
   

3. You will first be prompted to select your Region and Timezone. While this will have no impact on the operation of your connection, setting this correctly is still recommended.
   

4. The next page will prompt you to Select ISP, from this list select Other then click Next.

5. The following page will prompt you to provide your Connection Information.

   • L2 Interface Type - VDSL

   • VLAN - Enable VLAN ID

   • VLAN ID - 101

   • MER - Do Not Tick

   • Internet Connection Type - PPPoE

   • Username - Enter your Freeola supplied Connection Username, which will be in the format of [email protected], [email protected] or [email protected].

   • Password / Confirm Password - Enter your Freeola supplied Connection Password.

   Your Connection Information will have been sent to you via e-mail before your activation, and can also be accessed by selecting Broadband Details and Usage from within your MyFreeola Control Panel.
   

6. Click Next to continue to Wireless Settings. By default these settings will be the same as listed on the base of the router, however you can personalise these should you so wish.
   

   • 2.4GHz Wireless - Enable if you would like a wireless network.

   • Network Name (SSID) - Enter the desired name for your Wireless Network.

   • Password - Enter your desired 'WiFi' password.

   Click Next to save and continue to the next stage of the Quick Setup.
   

7. The router will now run a quick Connection Test, to ensure that the Connection Information you entered earlier is correct.

   • If this fails, use the option to Go Back and check your Connection Information.

   • If this passes, click Next.

8. The final page gives a Summary of your Connection and Wireless Settings. To finish, click Finish.

9. If you would like to reconfigure the router fully again at any point, the Quick Setup option within the Top Menu will start this process again.
   

1. In the address bar of your web browser enter the default IP address of the router, http://192.168.1.1.
   If you are unsure of where the address bar is on your software, the keyboard shortcut of Ctrl+L is widely used to highlight this field.

2. If you wish to change your Connection Settings after the initial setup, you can do so easily by selecting Internet from the left-hand menu.
   

3. This will open a page showing just the PPP Connection information.

   • L2 Interface Type - VDSL

   • VLAN - Enable VLAN ID

   • VLAN ID - 101

   • MER - Do Not Tick

   • Internet Connection Type - PPPoE

   • Username - Enter your Freeola supplied Connection Username, which will be in the format of [email protected], [email protected] or [email protected].

   • Password / Confirm Password - Enter your Freeola supplied Connection Password.

   
   Click Save to save your changes.

1. In the address bar of your web browser enter the default IP address of the router, http://192.168.1.1.
   If you are unsure of where the address bar is on your software, the keyboard shortcut of Ctrl+L is widely used to highlight this field.

2. If you would like to disable your Wireless Network or change the SSID or Wireless Password, click Wireless from the left-hand menu.

3. The page will update to display only the WiFi credentials for the router.

   • 2.4GHz Wireless - Enable if you would like a wireless network.

   • Network Name (SSID) - Enter the desired name for your Wireless Network.

   • Password - Enter your desired 'WiFi' password.

   
   Click Save to store your changes.

If you are having issues with your Router, or are simply curious as to what each light on the device signifies, the below table should act as a guide.