Freeola Guides


Setting up Freeola E-mail on a Kindle Fire

By on 23rd June, 2016 | 0 Comment(s)

Welcome to the Freeola Internet customer support pages. This guide is designed to help with setting up a Freeola email address on a Kindle Fire device. For more internet help topics please visit our main Support Page.

 

Before Continuing... 

 

Please visit your MyFreeola account and make a note of the following information before continuing, you'll need to know this for later on in the guide:

 

1, What protocol your e-mail address is set up to use (IMAP or POP3).

2, What service is assigned to your e-mail address (EmailPro, Free Email or Email Freedom).

3, Your e-mail address password.

 

You can find this information by clicking Email Addresses in the left-hand navigation in MyFreeola, then My Email Addresses. You should then be able to click Settings & Features button next to the relevant e-mail address, your e-mail protocol and service information can be found here.

 

  1. From the home page or home screen, open Apps and tap Email.
    Please note: If you are adding an additional email address you should tap the Menu icon, tap Settings and tap Add Account.

  2. Select Other Provider. Enter your email address and password in the fields provided, and then tap Manual Setup. You will now be presented with a number of fields to fill in, the information needed that is specific to your account can be found by logging in to your MyFreeola account and selecting My Email Addresses from the left hand navigation menu. You will then be shown a list of e-mail addresses and their login details.

  3. Select the POP3 or IMAP type as shown in your MyFreeola account.

  4. The POP3/IMAP Server will be yourdomainname.freeolamail.net where yourdomainname is your domain name with any dots ( . ) replaced with hyphens ( - ), your Username is your full email address, and your Password is your email account password.

  5. The SMTP server will be smtp.freeolamail.net.

    Please Note: This server is only accessible if you are subscribed to our EmailPro service or are using a Freeola Internet connection.

  6. Tick the Use the same username and password for Incoming and Outgoing servers field.

  7. Tap Security Settings and Ports.

  8. Incoming Security Settings
    Tick Use secure connection (SSL).
    Port Number: 995.

  9. Outgoing Security Settings
    Tick Use secure connection (SSL).
    Tick Require sign-in.
    Port Number: 465.

  10. Tap Save.

  11. Tap Next.
    Tap the Menu Icon.
    Tap Settings.
    Tap the name of the email account you've just set up.

  12. Tap Your Name and enter the name you would like displayed on sent emails.

    Tap Description and enter the name the email account can be identified by.

    All other settings can be left as the default or changed as suits you as they are all personal preference.

  13. Tap the return icon.

    Your Kindle Fire should now be set-up to send/receive e-mails from your Freeola e-mail address.


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