Setting up a Freeola email account in Gmail App on Android

Welcome to the Freeola Internet customer support pages. This guide is designed to help with setting up a Freeola email address on the Gmail App on an Android device. For more internet help topics please visit our main Support Page.

Before Continuing

Please visit your MyFreeola account and make a note of the following information before continuing, you'll need to know this for later on in the guide:

1. What protocol your e-mail address is set up to use (IMAP or POP3).

2. What service is assigned to your e-mail address (EmailPro, Free Email or One Address).

3. Your e-mail address password.

You can find this information by clicking Email Settings in the left-hand navigation in MyFreeola, then My Email Addresses. You should then be able to click Settings & Features button next to the relevant e-mail address to view all required email settings.

Please be aware that this guide was written using version 2020.01.27.293735221 of the Gmail App for Android, and has since been tested on version 2023.05.14.535411177. However it will likely still be relevant to other versions of the software, although there may be slight differences in wording and layout.

1. Open the Settings Application/Menu on your phone.

2. From this Settings section select Accounts.
   You may have to scroll down to find this.
   
   

3. Select Add Account then Personal (IMAP) or Personal (POP), depending on the type of e-mail account you have.
   

4. Enter your full Freeola Email Address in the relevant field, then select Manual Setup.
   

5. If prompted, select your e-mail type again.
   - Enter your Freeola email password in the Password field, press Next.
   - Within the Username field enter your full e-mail address, if it does not appear already.
   - Server should be set to yourdomainname.freeolamail.net where 'yourdomainname' is your domain name with any dots (.) replaced with hyphens (-).
   For example, if your domain name was freeola.co.uk, the incoming mail server would be freeola-co-uk.freeolamail.net.
   Select Next to continue.
   

6. Enable Require sign-in and re-enter your e-mail address Username and Password if required.
   - The SMTP Server should be set to smtp.freeolamail.net.
   Select Next to continue.
   

7. Set Account Options to your personal preferences. While these settings will not prevent your account from working, some of these may impact data usage and battery life of your device.
   
   Select Next to continue.
   

8. Now set your Account Name to something descriptive so you can identify the account at a later date and set Your Name to whatever you would like to appear in the From field when people receive your messages.
   
   Select Next.
   

9. To access your Freeola e-mail address simply select the Gmail App.
   
   If you have multiple accounts set up within this program you can switch between them by selecting the coloured circle on the right in the Search Mail box. The colour and Initial within will differ based on how your Google account is set up.
   

10. From the provided drop-down select your Freeola account (this should display using the Account Name information provided earlier) to view, send and receive mail from it.