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Linking to an Email Address

If you would like your site visitors to contact you directly with their views on your content, questions about your products or simply to discuss your site's content matter, you can create a simple link within the RQS Builder that will automatically pre-fill your email address within their email client.

Please Note: Listing an e-mail address directly on your website (even via a link) can lead to an increase in unsolicited - or spam - e-mail. As such, we recommend adding a Contact Form Section to your website if you wish to gather correspondence from your site visitors.

This e-mail link can be made through text, a button, a small icon or an image - just like a normal hyperlink.

Using a Text Link

The most common way to link visitors to your email address is via a text link. This will function like any other text link on your site whereby your visitor will click a word, or series of words, to create their email to you.

The following steps assume you have already created your text area. For a guide on adding a new Content Section on your site, please visit our Content Section Guide.

To add your text link, open the RQS Editor and Right-Click your Content Area, then Edit Content. Next, Right-Click your Text Area then Edit Text Area to bring up the Text Editor.

RQS Text Area Menu

Within the Text Area highlight the word, or series of words, then click the Link Icon from the menu.

RQS mailto link

This will open the Edit Link window, initially providing three options. From the top option select Link to a custom location / external site then click into the Location field.

Now replace https:// with mailto: followed by the email address you would like your visitors to send mail to. In the example below we are using a Freeola Support e-mail address.

RQS mailto code

Now click Finish, Confirm on the warning window, before adding any optional Mouseover Text (a small pop-up visitors will see when hovering their mouse cursor over the link) then OK to return to the editor with your e-mail link in place.

RQS mailto text link


Via an Image Link

You are also able to link visitors to your e-mail address via an image link. This means that instead of clicking on text your visitor will click an image to open your document.

The following steps assume you have already added your image to your Content Area. For a guide on adding a new Content Section to your site, please visit our Content Section Guide.

To add your image link open the RQS Editor and Right-Click your Content Area, then Edit Content. Next, Right-Click your Image then Image Settings.

RQS Image Menu

This will open the Image Settings window, offering three options to edit your Image. For the purposes of this guide, only the top field, Image Link / Click Action, is relevant. From this option, select Link.

This will expand the window with new fields. To connect this Image to your e-mail address, click Create Link within the Link To section.

This will open the Edit Link window, initially providing three options. From the top option select Link to a custom location / external site then click into the Location field.

Now replace https:// with mailto: followed by the email address you would like your visitors to send mail to. In the example below we are using a Freeola Support e-mail address.

RQS mailto code

Now click Finish then Confirm to return to the editor with your e-mail link in place.

RQS mailto image link


Via a Button

The Button feature gives you another option to use to link your visitors to your e-mail address. 

To add a Button to your Content Section right-click anywhere within the section then click Add Page Element. From the secondary menu that opens, select Add Button.

RQS Add Button Element

After selecting the Button Element from this menu you will be able to position this within your Content Section by using your mouse cursor then left-clicking to save.

Once you have selected the location for the button you can use the anchor points to increase or decrease it's size and shape. In the below example we have placed the Button in the centre of our Content Section.

RQS mailto button

Once you have your desired button size, Right-Click then select Edit Button.

RQS Edit Button

The Edit Button window that appears lets you set the Button Text - the wording on the button itself - and the Link Location - where the visitor is taken after clicking the button.

Firstly, we would advise entering appropriate text within the Button Text field - so your visitors are aware what will happen once clicked.

Now, to set up the link to your e-mail address, click Create Link within the Link Location section.

This will open the Edit Link window, initially providing three options. From the top option select Link to a custom location / external site then click into the Location field.

Now replace https:// with mailto: followed by the email address you would like your visitors to send mail to. In the example below we are using a Freeola Support e-mail address.

RQS mailto code

Now click Finish then Confirm to return to the Edit Button window. Now click Finish again to save and return to the RQS Builder.

RQS mailto button

The colour and corner style of your Buttons can be set within the Website Styling menus. Our guide on using this menu can be read here.


Via an Icon

Finally, if you would prefer a very small image as a link to your e-mail address you can use an Icon.

To add an Icon to your Content Section right-click anywhere within the section then click Add Page Element. From the secondary menu that opens, select Add Icon.

RQS Element Icon

After selecting the Icon Element from this menu you will be able to position this within your Content Section by using your mouse cursor then left-clicking to save.

Once you have selected the location for the icon you can use the anchor points to increase or decrease the size and shape of the element - the Icon size will not change.

RQS Icon Element

Now to set your link, Right-Click the Icon then select Edit Icon.

The Edit Icon window will now open and allow you to select an Icon from a drop-down list, add Icon Text (an optional field that provides context for the icon) and set your Link Location.

From the Link Location section click Create Link.

This will open the Edit Link window, initially providing three options. From the top option select Link to a custom location / external site then click into the Location field.

Now replace https:// with mailto: followed by the email address you would like your visitors to send mail to. In the example below we are using a Freeola Support e-mail address.

RQS mailto code

Now click Finish then Confirm then Finish again to return the builder with your Icon link in place.

RQS mailto link


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