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Freeola & GetDotted Email Support

 

Support Request

At the Freeola Support Centre, we are committed to customer service. So if you have a problem, fill in the form below and we'll take a look at it. We respond to most enquiries the same day, but you might have to wait up to one working day during extremely busy periods.

If your problem is urgent remember you can use Live Chat (in the bottom right corner), or call us on 01376 55 60 60 for immediate help or information.

So we know who we're replying to.
This is the email address we will reply to.
If you are responding to a previous ticket, please enter the support reference number here for a priority response. Otherwise, leave the box blank.
Please choose the service that is most relevant to your enquiry. If your enquiry is not regarding a service choose "Other service/general enquiry".
This is the number assigned to the Voice service we provide for you.
This is the number of the line we provide for you.
This is the number we provide broadband on.

See if your line is affected by an MSO or planned engineering works.

This is the email address you need help with e.g. [email protected].
This is the website address of your website you need help with e.g. example.com.
This is the domain name you need help with e.g. example.com.
This is the website address of your website you need help with e.g. example.com.
This is the website address of your website you need help with e.g. example.com.


* Denotes a required field.

Freeola Limited registered in England (number 5335999). VAT number 859 1100 32.

Freeola & GetDotted are rated

Check out some of our customer reviews below:

Quick response and easy to communicate with the support team. My request was completed well within stated timescale. First class.

Steve -

Answered my query very quicly.

I received an answer but I was still not entirely sure of how to interpret the answer. I am sure the answer was as good as possible but maybe too complicated for my not totally professional grasp of internet protocol.

Keith -

Excellent as always - many thks.

View More Freeola Reviews

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Help & Support

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Freeola & GetDotted
94 Church Street
Bocking
Braintree
Essex
CM7 5JY

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MyFreeola

About Us

Freeola is an ISP, offering unrivalled internet services to small businesses and consumers in the UK. We offer a range of services, from broadband to web hosting. Start at cheap domain name registration, get a free website, or just browse the site. Read more about Freeola & GetDotted.

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