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Freeola & GetDotted Email Support

E-mail Support Request

At the Freeola Support Centre, we are committed to customer service. So if you have a problem, fill in the form below and we'll take a look at it. We respond to most enquiries the same day, but you might have to wait up to one working day during extremely busy periods.

If your problem is urgent remember you can use Live Chat (in the bottom right corner), or call us on 01376 55 60 60 for immediate help or information.


So we know who we're replying to.
This is the e-mail address we will reply to.
If you are responding to a previous ticket, please enter the support reference number here for a priority response. Otherwise, leave the box blank.
Please choose the service that is most relevant to your enquiry. If your enquiry is not regarding a service choose "Other service/general enquiry".
This is the number of the line we provide for you.
This is the number we provide broadband on.
E.g. sr0123456.
This is the e-mail address you need help with e.g. [email protected]
This is the website address of your website you need help with e.g. example.com.
This is the domain name you need help with e.g. example.com.
This is the website address of your website you need help with e.g. example.com.


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Freeola Limited registered in England (number 5335999). VAT number 859 1100 32.

Great services and friendly support
I have been a subscriber to your service for more than 9 yrs. I have got at least 12 other people to sign up to Freeola. Thi...
10/10
Over the years I've become very jaded after many bad experiences with customer services, you have bucked the trend. Polite a...
Very pleased
Very pleased with the help given by your staff. They explained technical details in an easy way and were patient when provid...

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Live Chat is offline

Live Chat is available:
9am to 6:30pm Monday to Friday (excluding bank holidays).

01376 55 60 60

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