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If there are any network faults or a service announcements, you can find details below. For regular updates with on-going service issues, please follow @Freeola on Twitter.

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Service Information

Problems with Dialup platform

Date Opened: 15:13 12/11/2018

Systems Affected:
Dial Up

Fault Information:

We are seeing some issues with the dialup platform on 0845 123 2035 giving authentication errors. 
 
This has been raised to our suppliers.  Service on  0845 123 2045 is working without issue.
 
Our apologies for any inconvenience caused.

Fault Updates:

09:09 14/11/2018

The authentication error seems to have been resolved on the 08451232035 number.

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Just a quick note to say thanks for a very good service ... in fact excellent service..
I am very happy with your customer service and speed and quality of my broadband connection .. keep up the good work . and a good new year to all of you at freeola.
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