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Freeola.com Help & Support Centre


If there are any network faults or a service announcements, you can find details below. For regular updates with on-going service issues, please follow @Freeola on Twitter.

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Service Information

Closure of our Dial-Up service

Date Opened: 13:29 22/02/2019

Systems Affected:
other

Fault Information:

The dial-up internet access service from Freeola.com has been retired and is no longer available. 

 

If you have been using dial-up to access your free webspace, please contact out support team on 01376 55 60 60 to discuss alternative options.


Here at Freeola, we've been supplying dial-up internet for over 20 years, and we're proud to have kept supporting service for dial-up users, long after most other dial-up services closed. However, due to outdated technology and falling dial-up use, it's been increasingly difficult to offer a reliable dial-up service. We've now reached the point where we're unable to restore a functioning dial-up service. We'd like to thank all of our loyal dial-up users, some of you who may have been with us way back in 1999, and to apologise for any disappointment or inconvenience.

 

If you have been using dial-up to access our email services, please take a look at our current range of email offers, including One Address which gives you a free email address with any domain name. And remember, all Freeola Broadband packages come with £12 Back every month, to spend on your choice of Freeola web-hosting and/or email services.

Freeola & GetDotted are rated

Check out some of our customer testimonials below:

Very pleased
Very pleased with the help given by your staff. They explained technical details in an easy way and were patient when providing information to a non expert like me.

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Just a quick note to say thanks for a very good service ... in fact excellent service..
I am very happy with your customer service and speed and quality of my broadband connection .. keep up the good work . and a good new year to all of you at freeola.
Matthew Bradley

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