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Freeola Network Status

Network status and service announcements

 
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If there are any network faults or service announcements, you can find details below. For regular updates with on-going service issues, please follow @Freeola on X(Twitter).

If you are experiencing an issue with your internet connection, you can also use our Broadband Outage Checker to see if there are any major service outages affecting your line.

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Service Information

Problems with forwarding (Yahoo/Microsoft based addresses)

Date Opened: 09:57 18/10/2024

Systems Affected:
EmailPro Servers

Fault Information:

If you are forwarding mail to Yahoo/Microsoft addresses, we are seeing some issues with their acceptance at the remove end (messages are being delayed and some refused).
 
While we will try to get Yahoo/Microsoft to resolve this issue, we would always advise you to setup your mail to be received directly via a freeola POP/IMAP account to ensure that you receive your mail (forwarding relies on the recipient to accept the mail).

Freeola & GetDotted are rated

Check out some of our customer reviews below:

Very fast. I was expecting the fibre swap over to be in February and I'm very happy it will be done in January! Big thank you to the support agent who has been fast in getting this sorted !!!

Gary -

I asked a question and I quickly got a positive answer. First class service.

Russ -

Very quick response. Thank you.

fast and considered help - thank you .

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Freeola & GetDotted
94 Church Street
Bocking
Braintree
Essex
CM7 5JY

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Freeola is an ISP, offering unrivalled internet services to small businesses and consumers in the UK. We offer a range of services, from broadband to web hosting. Start at cheap domain name registration, get a free website, or just browse the site. Read more about Freeola & GetDotted.

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