Freeola.com Help & Support Centre
If there are any network faults or a service announcements, you can find details below. For regular updates with on-going service issues, please follow @Freeola on Twitter.
Minor Fault
Dialup Authentication Issues
Date Opened: 11:46 13/12/2018
Systems Affected:
Dial Up
Fault Information:
Recently Resolved Faults
Server upgrade on VIP9 Saturday 16th Feb (21-00 to 22-00)
Fault logged: 12:51 12/02/2019
Fault closed: 22:04 16/02/2019
Fault Information:
Fault Updates:
21:38 16/02/2019
Services are now running on the new server. We are still running checks to make sure all services are working as they should.
Power supply testing
Fault logged: 10:13 01/02/2019
Fault closed: 10:12 18/02/2019
Fault Information:
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Telephone support is available from 8:30am - 7:00pm Monday to Friday, and from 9:00am to 2:00pm on Saturdays and Sundays.
You can also contact Customer Support via a free e-mail ticket.
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