Freeola.com Help & Support Centre
If there are any network faults or a service announcements, you can find details below. For regular updates with on-going service issues, please follow @Freeola on Twitter.
Minor Fault
Dialup Authentication Issues
Date Opened: 11:46 13/12/2018
Systems Affected:
Dial Up
Fault Information:
Service Information
1. Problems accessing some EmailPro accounts
Date Opened: 14:20 15/01/2019
Systems Affected:
EmailPro Servers
Fault Information:
Fault Updates:
15:08 23/01/2019
Replacement hotpsare is now in place and syncing.
2. Network maintenance - 07/02/2019
Date Opened: 13:35 10/01/2019
Systems Affected:
EmailPro Servers
Free Email Servers
InstantPro Servers
interactive sites (chat cheats reviews)
Unlimited Web Servers
Fault Information:
Recently Resolved Faults
Vip17
Fault logged: 09:19 23/01/2019
Fault closed: 09:37 23/01/2019
Fault Information:
Fault Updates:
09:37 23/01/2019
Server is now back online
VIP11
Fault logged: 08:44 23/01/2019
Fault closed: 08:58 23/01/2019
Fault Information:
Fault Updates:
08:58 23/01/2019
Server is now back on line and serving sites.
Network maintenance - 23/01/2019
Fault logged: 09:55 17/01/2019
Fault closed: 15:30 23/01/2019
Fault Information:
Fault Updates:
08:43 23/01/2019
Swichover has completed, however we are still doing ancillary work in the rack so some services are still at risk.
Telephone Support
Please tell us what we can help you with today.
Please call:
Telephone calls cost 13p plus your phone company's access charge.
Telephone support is available from 8:30am - 7:00pm Monday to Friday, and from 9:00am to 2:00pm on Saturdays and Sundays.
You can also contact Customer Support via a free e-mail ticket.
Telephone support is available from 8:30am - 7:00pm Monday to Friday, and from 9:00am to 2:00pm on Saturdays and Sundays.
You can also contact Customer Support via a free e-mail ticket.
Support lines open Monday to Friday 8:30am to 7:00pm, and 9:00am to 2:00pm Saturdays and Sundays. Calls to this number from the UK will cost no more than standard national rate, whether from a landline or mobile, and will count towards any inclusive minutes on your call plan.