Freeola.com Help & Support Centre
If there are any network faults or a service announcements, you can find details below. For regular updates with on-going service issues, please follow @Freeola on Twitter.
Recently Resolved Faults
Migration of Services on vip9
Fault logged: 11:36 15/05/2018
Fault closed: 13:39 20/05/2018
Fault Information:
Fault Updates:
15:01 19/05/2018
The server move has been postponed until Sunday 20th May between 9pm and 10PM
Telephone Support
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Telephone support is available from 8:30am - 7:00pm Monday to Friday, and from 9:00am to 2:00pm on Saturdays and Sundays.
You can also contact Customer Support via a free e-mail ticket.
Telephone support is available from 8:30am - 7:00pm Monday to Friday, and from 9:00am to 2:00pm on Saturdays and Sundays.
You can also contact Customer Support via a free e-mail ticket.
Support lines open Monday to Friday 8:30am to 7:00pm, and 9:00am to 2:00pm Saturdays and Sundays. Calls to this number from the UK will cost no more than standard national rate, whether from a landline or mobile, and will count towards any inclusive minutes on your call plan.