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Network status and service announcements
If there are any network faults or a service announcements, you can find details below. For regular updates with on-going service issues, please follow @Freeola on Twitter.
If you are experiencing an issue with your internet connection, you can also use our Broadband Outage Checker to see if there are any major service outages affecting your line.
Check out some of our customer reviews below:
Live Chat is available:
9:30am to 5:30pm Monday to Friday (excluding bank holidays).
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