GetDotted Domains

Freeola Network Status

Network status and service announcements

 

If there are any network faults or service announcements, you can find details below. For regular updates with on-going service issues, please follow @Freeola on Twitter.

If you are experiencing an issue with your internet connection, you can also use our Broadband Outage Checker to see if there are any major service outages affecting your line.

EmailPro Servers
Status: online and fast.
Free Email Servers
Status: online and fast.
SSD Hosting Servers
Status: online and fast.
Web Hosting Servers
Status: online and fast.
InstantPro Servers
Status: online and fast.
Broadband
Status: online and fast.
Customer SQL
Status: online and fast.
Unlimited Web Servers
Status: online and fast.
Line Rental
Status: online and fast.
Voice
Status: online and fast.

Service Information

RQS Builder - Problems with the Chrome browser

Date Opened: 14:41 13/09/2023

Systems Affected:
RQS

Fault Information:

We are aware of an issue launching the RQS builder in the Chrome browser where the loading spinner does not disappear and the RQS site doesn't load so cannot be edited. This is affecting Chrome version 116+ for some customers.
We are working on resolving this but for now the solution to access to RQS builder is to use a different browsers such as Firefox, Edge or Safari.
This issue does not affect the display of websites build in RQS using Chrome, just the editing of them.
We apologise for any inconvenience caused.

Fault Updates:

09:13 20/09/2023

We have now implemented a workaround for the loading issue. Customers still experiencing problems with the RQS build loading may need to close the Chrome browser completely before trying again.

Freeola & GetDotted are rated 5 Stars

Check out some of our customer reviews below:

I've been with Freeola for 14 years...
I've been with Freeola for 14 years now, and in that time you have proven time and time again to be a top-ranking internet service provider and unbeatable hosting service. Thank you.
Anthony
Superb customer service skills
I would like to pass on my thanks to the support staff for sharing their knowledge and for their time, support and superb customer service skills.
James Shaughnessy

View More Reviews

Need some help? Give us a call on 01376 55 60 60

Go to Support Centre
Feedback Close Feedback

It appears you are using an old browser, as such, some parts of the Freeola and Getdotted site will not work as intended. Using the latest version of your browser, or another browser such as Google Chrome, Mozilla Firefox, Edge, or Opera will provide a better, safer browsing experience for you.