Freeola.com Help & Support Centre
If there are any network faults or a service announcements, you can find details below. For regular updates with on-going service issues, please follow @Freeola on Twitter.
Recently Resolved Faults
Issues connecting to Dial-Up
Fault logged: 12:51 03/08/2018
Fault closed: 10:53 15/08/2018
Fault Information:
Fault Updates:
11:44 13/08/2018
Service has now been restored. We will continue to monitor closely. Apologies for the inconvenience caused.
Telephone Support
Please tell us what we can help you with today.
Please call:
Telephone calls cost 13p plus your phone company's access charge.
Telephone support is available from 8:30am - 7:00pm Monday to Friday, and from 9:00am to 2:00pm on Saturdays and Sundays.
You can also contact Customer Support via a free e-mail ticket.
Telephone support is available from 8:30am - 7:00pm Monday to Friday, and from 9:00am to 2:00pm on Saturdays and Sundays.
You can also contact Customer Support via a free e-mail ticket.
Support lines open Monday to Friday 8:30am to 7:00pm, and 9:00am to 2:00pm Saturdays and Sundays. Calls to this number from the UK will cost no more than standard national rate, whether from a landline or mobile, and will count towards any inclusive minutes on your call plan.