General Information for Freeola Services
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General Information for Freeola Services

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General Freeola Settings

By Freeola Support on 15th July, 2016 | 0 Comment(s) | 1 out of 2 people found this article useful.

Welcome to the Freeola Internet customer support pages. This guide is designed to give general information needed for Freeola services. For more internet help topics please visit our main Support Page.


If you are an advanced user or you are using a program which requires manual settings, the following information should be of use.


Dial up connection numbers
0845 123 2035
0845 123 2045

(Use whichever number works best for you)

Calls cost 2p per minute, plus your phone company's access charge.

Incoming Mail Server (POP/POP3/IMAP) (EmailPro Customers Only)

Outgoing Mail Server (SMTP)

Only if you are using a Freeola internet connection with a Freeola hosted address

This is only available to Email Freedom customers

This is only available to EmailPro Customers

FTP Server Address (for uploading web pages) Depending on your hosting service this will either be '' or ''. For more information, please read the Basic Guide to FTP & Web Space
Web Site Root Directory /htdocs
ADSL Primary Name Server Address
ADSL Secondary Name Server Address
Path to Perl for CGI /usr/bin/perl
Path to the CGI-bin /cgi-bin

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