Mac Mail - Backup & Restore
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Mac Mail - Backup & Restore

By Freeola Support on 28th June, 2011 | 2 Comment(s)

Welcome to the Freeola Internet customer support pages. This guide is designed to help with ensuring that you fully back up your mail client, Mac Mail, should you need to upgrade your mail service.

 

Backing Up Mac Mail

 

Saving your messages


  1. Open up Mac Mail.

  2. Select the Mailbox you wish to backup from the top or left menu.

  3. From the top menu, under the 'Mailbox' option select 'Archive Mailbox...'.

  4. You will now be prompted to specify where you would like to backup your mailbox to, we would suggest that you select a safe directory such as your Documents folder. Once you have chosen press the 'Choose' button.

Your messages will now be backed up, you can repeat this for each mailbox as you require.

 

Saving your Address Book


  1. Open up the Address Book application.

  2. Click 'File' from the top toolbar and select 'Export' -> 'Address Book Archive'.

  3. The next window will ask you to specify where you would live to save your Address Book, we suggest that you select a safe location such as your Documents folder.

Once complete your Address Book will have been saved.

 

Restoring backups to Mac Mail

 

Restoring your messages


  1. Open up Mac Mail.

  2. Select the Mailbox you wish to backup from the top or left menu.

  3. From the top menu, under the 'File' option select 'Import Mailboxes...'.

  4. From the list of options from where to import data from, select 'mbox files'.

  5. You will now be prompted to specify where your backed up mbox files are located. If you have backed up your mail using the guide above then your mbox files will be in the same location that you saved them.

Your messages will now have been restored, you can repeat this for each mailbox as you require.



Restoring your Address Book


  1. Open up the Address Book application.

  2. Click 'File' from the top toolbar and select 'Import' -> 'Address Book Archive'.

  3. The next window will ask you to specify where your Address Book backup is currently saved, once you have done so press 'Choose'.

Your address book will now have been imported.


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Article Comments (2)
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Simi (Anima Sana) commented on 30th September, 2012:
I have tried to set up my Mac Mail according to your Wizard, but it does not work. I get a message:
"Could not connect to this POP server. Check your network connection and that you entered the correct information in the Account preferences. Also verify that the server supports SSL. If it does not, deselect the "Use SSL" checkbox in the Advanced tab of Account preferences."

I also did not see POP3 anywhere, just POP.

I hope you can help.

Thank,
Simonida Kozelj
Avatar
Butch [staff] commented on 4th October, 2012:
Hi Simi,

The above guide is specifically for backing up mail programs, not for their initial set-up. If you are looking for help in setting up Mac Mail, please visit http://freeola.com/support/email-mac-mail.html.

For the purposes of e-mail set-up in that program, POP and POP3 are the same thing. The error message you have presented suggests you have either mistyped the server address or, should you have decided to 'copy-and-paste' the information from MyFreeola, added additional characters to the POP server field.

If you are still having issues setting up your account in your mail client, I would advise contacting Freeola Support on 01376 55 60 60 or via our online system found at https://secure.freeola.com/support/request/.

Freeola is a UK internet service provider offering the best value and extensive free services. Please compare our domain name registration prices or check out our UK high speed internet access. If you are in business please see examples of our free hosting at Freeola.com/customer-sites.

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