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General ADSL Router Support & Setup

Last updated on by Freeola Support

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Welcome to the Freeola internet customer support pages. This guide is designed to help with setting up your router to work with Freeola Broadband. For more internet help topics please visit our main Support Page.

This guide is intended to provide some basic settings for ADSL connections. If you have a VDSL (SoGEA & FTTC) or FTTP service, please see the guides relevant for your service.

Unlike most ADSL modems, ADSL routers are designed to run via an Ethernet (or Network) cable and require no installation CD. Therefore all setting changes need to be made within the internal software of the router.

This can be accessed by typing in the IP Address of your router into a web browser address bar. This address is typically but can differ depending on the router manufacturer and model, your router manual will be able to give you further information on this. Alternatively you can follow one of the helpful guides listed below for a step-by-step guide.

Below are some ADSL router setup instructions for routers sold currently and previously by Freeola

Due to the vast amount of routers available it is impossible for us to list guides for all of them here, however if your router is not listed above, here are some generic settings we use that you will need to set it up for Freeola ADSL Broadband. 

All other settings should remain at the default setting of your router.

Altering anything else could have a detrimental effect on the performance of your connection.

No-NAT Compatible Routers (As tested by Freeola Support):

One of the advantages of some Freeola Broadband tariffs is the ability to utilise 8 Static IP addresses on some tariffs, more advanced users will be able to use these to create an internal network. The following router makes and models have been tested by Freeola Support technicians as being compatible with this advanced technique. 

Please be aware that this is not a complete list and other routers may be able to create a No-NAT network.

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