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Setting up Freeola E-mail in Outlook

By Freeola Support on 22nd April, 2021 | 4 Comment(s) | 2 out of 7 people found this article useful.

This guide is designed to help with setting up a Freeola email address within Microsoft Outlook. For more internet help topics please visit our main Support Page.

Guides for specific versions of the Microsoft Outlook software can be found below:

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Article Comments (4)

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kabsta commented on 26th January, 2013

Could we have instructions for Outlook 2010 please?

Butch [staff] commented on 28th January, 2013

Hi Kabsta,

You can find a guide for setting up an e-mail address on Outlook 2010 on the following page -

While this guide is specifically for our EmailPro users, the steps will be exactly the same for any e-mail account. For details specific to your address, please visit the 'View/Edit Email Addresses' link within your MyFreeola account.

If you require further assistance, I would advise contacting Freeola Support on 01376 55 60 60 or via our online system found at

Kakegurui commented on 12th November, 2017

How do I use a freeola connection to send emails? I've set it up using these instructions but I keep getting the error 550 Relaying denied.

Butch [staff] commented on 13th November, 2017

Hi Kakegurui,

As outlined within the above guide, you will only be able to use a Freeola SMTP server if we provide your internet connection or if you are subscribed to our EmailPro service.

The error message you have provided - along with the status of your account - confirms that you are not currently subscribed to either. Details of our EmailPro service can be found by visiting

Should you require assistance in subscribing to this service and making the relevant changes to your mail client, please contact the Support Team on 01376 55 60 60 or via our online system found at

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