Freeola Guides

Dial Up Settings for Windows 7

By Freeola Support on 27th August, 2014 | 4 Comment(s)

Welcome to the Freeola Internet customer support pages. This guide is designed to help with setting up a dial-up connection on Windows 7. For more internet help topics please visit our main Support Page.


Please follow the instructions below for help setting up Windows 7 to connect to Freeola using a Dial-Up Internet Connection.


  1. Bring up the Start Menu and select Control Panel from the right-hand side.

    Win7 Start Menu

  2. From the Control Panel you will need to select the Network and Internet category.

    Win7 Control Panel

  3. You will then need to select Network and Sharing Center.

    Win7 Network and Sharing Center

  4. Now select Set up a new connection or network.

    Win7 Network and Sharing Center

  5. When prompted to Choose a connection option, you will need to select the option to Set up a dial-up connection and press Next.

    Win7 New Connection Wizard

  6. You will then be asked to Type the information from your Internet service provider (ISP). In the Username box, enter your dial-up username and in the Password box, enter your dial-up Password. For your dial-up username and password you can use Anything. 

    Freeola Dial-up
    If you are using the Freeola dial-up service, the Dial-up telephone number can be set to 0845 123 2035. The username and password for this service can be Anything.

    In order for Windows to save your password so that it does not need to be entered each time, you should tick the box labelled Remember this password.

    The Connection name refers to the name that your dial-up connection will be listed as on your computer and should be set to a name unique to this connection, for example Freeola Dial-up.

    If you have multiple accounts on your computer and would like other users to be able to access this connection, you may wish to tick the Allow other people to user this connection option to make this connection available to all users of this computer.

    Win7 Dialup Configuration

  7. If you then press connect, your computer will attempt to dial a connection to the Internet.

    Win7 Dialling

  8. You should now be taken to a screen advising that You are connected to the Internet. If this shows, congratulations, your connection is now ready for use.

    Win7 Success 


Using your Dial-up Connection on Windows 7


Once the dial-up connection is configured on Windows 7, please follow the instructions below for help connecting to, or disconnect from, the Internet. If you have not already configured Windows 7 for Freeola Dial-up, please follow the instructions above.


Connecting using Freeola Dial-up

In order to connect to Freeola Dial-up, you will first need to click the network icon (Win7 Systray Icon) in the system tray at the bottom right of the screen. You will then need to select the Freeola connection from the list and press Connect.

Win7 Systray Connect 


A window should now appear displaying the dial-up settings for this connection. If you press Dial, your computer will attempt to dial a connection to the Internet.

Win7 Dialup Screen 


Disconnecting Freeola Dial-up

To disconnect from the Dial-up service, you will need to click the network icon (Win7 Systray Icon) in the system tray at the bottom right of your screen. You will then need to select the Freeola connection from the list which is shown as connected and press Disconnect. You computer should then disconnect from the Internet.

Win7 Systray Disconnect

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Article Comments (4)
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wjames596 commented on 18th October, 2013:
I have try to set up the freeola local dial up connection but not working please any help or do i need to pay before it works
Butch [staff] commented on 18th October, 2013:
Freeola PAYG dial-up will work on compatible hardware 'out of the box', i.e. you do not need to pre-pay to use this service. If you are having issues accessing this, I would first advise double-checking your dial-up modem is installed correctly, and double-check the information you are entering into the relevant fields.

If you require further assistance in setting up this service please feel free to contact our Support Team on 01376 55 60 60 or via our online contact form found at
brooo commented on 29th March, 2014:
Is there any country codes for dialing no. .(if I am dialing it from other countries)
Butch [staff] commented on 31st March, 2014:
Hi brooo,

Unfortunately all of our dial-up services are for UK-based customers only. If you are looking to use a dial-up service from another country, I can only advise you contact local providers for assistance.

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