Clearing Your Cache

If you’ve made changes to your website, then find that upon visiting your site they are nowhere to be seen, this could be down to caching.

Caching is the process of storing information for future use. Your browser will locally store versions of websites that you visit and when you return to the site it will show you this locally stored version, rather than downloading the site information all over again. Your browser does this because it is much quicker to load data from the browser cache which is already stored on your device, than it is to download it again. This is great for ensuring that your internet experience runs smoothly and swiftly, however it is not very helpful when you want to check your updates.

Simply clearing your cache will often solve this and will prompt your browser to show you the new and updated version of your site. Caching may also be responsible for other sites not showing as you would expect, or for your browser not responding correctly.

We have added below instructions on how to clear the cache of the most popular browsers and devices.

• Google Chrome

• Mozilla Firefox

• Safari on Mac

• Microsoft Edge

• Opera

• Android Devices

• iPhone/iPad

Tested in Version 131 (64-bit)

1. On the top right of the browser bar, press the button that looks like 3 lines or dots (depending on machine).

2. From the drop-down select Delete Browsing Data.
   

3. In the window that opens, use the drop-down to select the time range.
   

4. It's a good idea to clear all 3 options but most important is Cached images and files and Cookies and other site data. Once you have made your selection press Delete data.

Tested in Version 133 (64-bit)

1. On the top right of the browser bar, press the button that looks like 3 lines.

2. Scroll down to and select History, then Clear Recent History.
   

3. Use the tick boxes to select which information you would like to clear and press OK.
   

Tested in Version 17.6

In order to empty the cache in Safari, you will need to enable the Develop menu. You can tell whether this has been enabled by looking in the Menu bar at the top of the screen – if there is a Develop option then this has been enabled.

If you are unable to see Develop in the Menu bar you can enable it and clear your cache easily by:

1. Clicking on Safari from the top left of the screen; then selecting Settings.

2. Now select Advanced from the options along the top of the box that has opened, then tick the box Show features for web developers. Now close the box.
   

3. Now the Develop menu is activated you can clear the cache on the software by selecting Develop from the Top Menu then scrolling down and clicking Empty Caches.
   

Tested in Version 131 (64-bit)

1. On the top right of the browser bar, press the button that looks like 3 dots.

2. From the menu that appears select Settings.
   

3. From the left-hand menu click Privacy, search, and services.

4. Under the Delete browsing data header, click Choose what to clear.
   

5. Select your desired Time Range (recommended All Time) and check the boxes for the information you would like to clear.

6. Click Clear Now to delete the selected information.
   

Tested using version 116

1. With the browser open, click on the Settings icon at the bottom of the sidebar.
   

2. From the Settings menu, select Privacy & Security from the left-hand pane. Then click Delete browsing data.
   

3. Select All Time from the dropdown menu. Make sure all three options are selected, then click Delete data.
   

Tested on Android 15

The cache on Android devices is cleared on an app by app basis.

1. Go to Settings on your device, then Apps.
   

2. Click on the App for which you would like to clear the cache, and press Storage & Cache.
   

3. Press the Clear Cache button.
   

Tested on iPad OS 17.4.1

1. Open Settings and scroll down to Safari.
   

2. Scroll down and tap Clear History and Website Data.
   

3. Select All History then tap Clear History to confirm.