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Clearing Your Cache

If you’ve made changes to your website, then find that upon visiting your site – they are nowhere to be seen, this could be down to caching.

Caching is the process of storing information for future use. Your browser will locally store versions of websites that you visit and when you return to the site it will show you this locally stored version, rather than downloading the site information all over again. Your browser does this because it is much quicker to load data from the browser cache; which is already stored on your device, than it is to download it again. This is great for ensuring that your internet experience runs smoothly and swiftly, however it is not very helpful when you want to check your updates.

Simply clearing your cache will often solve this – and will prompt your browser to show you the new and updated version of your site. Caching may also be responsible for other sites not showing as you would expect, or for your browser not responding correctly.

We have added below instruction on how to clear the cache of the most popular browsers.

Google Chrome:

  • On the top right of the browser bar, press the button that looks like 3 lines or dots (depending on machine).

  • Scroll down to “More Tools” and select this.

  • Then select “Clear Browsing Data”.

  • In the window that opens, use the drop-down to select the time range.

  • It's a good idea to clear all 3 options - but most important is "Cached images and files" and "Cookies and other site data", once you have made your selection press "Clear data".


  • On the top right of the browser bar, press the button that looks like 3 lines.

  • Scroll down to and click on Library.

  • Select History, then Clear Recent History.

  • Use the tick boxes to select which information you would like to clear and press Clear Now.


In order to empty the cache in Safari, you will need to enable the Develop menu. You can tell whether this has been enabled, by looking in the Menu bar at the top of the screen – if there is a Develop option; then this has been enabled.

 Enable Develop Menu:

  • Click on Safari from the top left of the screen; then select Preferences.

  • Select Advanced from the options along the top of the box that has opened.

  • Tick the box "Show Develop menu in menu bar" – then close the box.

Clear Cache:

  • From the menu bar at the top of the screen, select Develop.

  • Scroll down and press Empty Caches.

Microsoft Edge:

  • On the top right of the browser bar, press the button that looks like 3 dots.

  • Scroll down and select “Settings”.

  • Under Clear browsing data, press the “Choose what to clear” button.