Changing Email Username or Password on an iPhone, iPad, iPod Touch, iMac or Macbook

Welcome to the Freeola Internet customer support pages. This guide is designed to help with amending Freeola email address settings on Apple Email Applications. For more internet help topics please visit our main Support Page.

1. Select the Settings menu then select Mail then Accounts.
   (Settings then Password & Accounts on older IOS versions)
   

2. Find the appropriate Mail account from the list provided, then select it.
   

3. On the following page, select the Account again.
   

4. The next screen will show all current Account and Incoming Mail Server information.
   
   To change the information in any field, simply select it.
   

5. To change Advanced Incoming Settings (Port Numbers/SSL) scroll down to Advanced and click.
   
   Ensure Use SSL is On and the Port Number is set to 995 for POP or 993 for IMAP.
   

6. To change Outgoing settings select to the Primary Server from the SMTP section on the Account page.
   You may need to select the Server Name again on the following page.
   

7. Make sure Authentication is set to Password.

8. Make sure Host Name is set to smtp.freeolamail.net.

9. Make sure Username is set to your full Email Address (this is NOT optional).

10. Make sure Password is set to the same Password as the Incoming Server Password (this is NOT optional).

11. Make sure Use SSL is On (recommended).

12. Make sure Server Port is set to 465 (recommended).

13. Click Done then Done again to save your changes.