Freeola Guides

Changing Mail Username/Password on Iphone/Ipad/Ipod

By Freeola Support on 21st February, 2019 | 0 Comment(s)

Before Continuing... 


Please visit your MyFreeola account and make a note of the following information before continuing, you'll need to know this for later on in the guide:


1, What protocol your e-mail address is set up to use (IMAP or POP3).

2, What service is assigned to your e-mail address (EmailPro, Free Email or Email Freedom).

3, Your e-mail address password.


You can find this information by clicking Email Addresses in the left-hand navigation in MyFreeola, then My Email Addresses. You should then be able to click Settings & Features button next to the relevant e-mail address, your e-mail protocol and service information can be found here.


1) Select the Settings menu then Select Password & Accounts




Iphone Ipad Ipod Settings Mail




2) Find the appropriate Mail account and select



Iphone Ipad Ipod Passwords and Accounts





3) Select the Account (again)




Iphone Ipad Ipod Accounts

4) Update any incoming information that needs changing (Password/Username)



Iphone Ipad Ipod Accounts Imap Settings

5) To change Advanced Settings (Port Numbers/SSL) scroll down to advanced and Click through or click through to the smtp server if you want to change Outgoing Settings.


Iphone Ipad Ipod Advanced Menu


6) To change Outgoing settings Click through to the Primary Server on the Account menu


Iphone Ipad Ipod Accounts SMTP Select


7) Make sure authentication is set to Password

8) Make sure Host Name is set to

9) Make sure Username is set to your full Email Address (this is NOT optional)

10) Make sure Password is set to the same Password as the Incoming Server Password (this is NOT optional)

11) Make sure Use SSL is on (recommended)

12) Make sure Server Port is set to 587 (recomended)

13) Click Done and navigate back out when you are finished



Iphone Ipad Ipod Accounts SMTP Settings




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