What you'll get in our newsletter:
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One email every six weeks
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New products & services
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New domain types & exclusive offers
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Web & Email hosting offers
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Service information and updates
We're very proud of our friendly Customer Support team. They're on hand every single day of the week, providing clear, jargon-free advice to help you if you get stuck. Get in touch and you can be certain you'll receive the help you need, in a way you'll understand. Check out our customer reviews to see for yourself.
We hope that you'll never need their help though! All our web and email servers are in resilient UK data centres with 99.9% uptime so you can be confident in their reliability, and our support guides cover just about everything you might need to do.
Choose from the options below to get the help you need
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Open 9am-6pm & Weekends 9am-2pm
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Opening Times
Monday-Friday: 9:00AM-6:00PM
Saturday-Sunday: 9:00-2:00PM
Closed on Bank Holidays
Registered Office
94 Church Street,
Bocking, Braintree,
Essex, CM7 5JY
Freeola Limited registered in England (number 5335999). VAT number 859 1100 32.
Freeola News and Offers
Get the first look at our latest offers!
Subscribe to our mailing list and hear about our domain, hosting or broadband offers before anyone else. We know you get enough email already, so you'll only hear from us every 6 weeks or so and we'll never sell your email address or share it with other companies.
Christmas 2023 Opening Hours
Sunday 24th December 9:00am - 2:00pm
Monday 25th December Closed
Tuesday 26th December Closed
Wednesday 27th December 9:00am - 6:00pm
Thursday 28th December 9:00am - 6:00pm
Friday 29th December 9:00am - 6:00pm
Saturday 30th December 9:00am - 2:00pm
Sunday 31st December 9:00am - 2:00pm
Monday 1st January 2024 Closed
Tuesday 2nd January 2024 9:00am - 6:00pm
Wednesday 3rd January 2024 9:00am - 6:00pm
Thursday 4th January 2024 9:00am - 6:00pm
Frequently Asked Questions
Here are some of our popular support guides. Check out our FAQ page for more answers to common questions.
Reporting Abuse
If you suspect any Freeola or GetDotted hosted websites of hosting fraudulent, copyrighted or illegal material and/or of sending spam using Freeola email addresses, please send us a message. Alternatively, you can email us at [email protected].
Freeola Limited registered in England (number 5335999). VAT number 859 1100 32.
GetDotted is a trading name of Freeola Limited.