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UK-based help & support, available 7 days a week
We're very proud of our friendly Customer Support team. They're on hand every single day of the week, providing clear, jargon-free advice to help you if you get stuck. Get in touch and you can be certain you'll receive the help you need, in a way you'll understand. Check out our customer reviews to see for yourself.
We hope that you'll never need their help though! All our web and email servers are in resilient UK data centres with 99.9% uptime so you can be confident in their reliability, and our support guides cover just about everything you might need to do.
Open 9am-6pm & Weekends 9am-2pm
Monday-Friday: 9:00AM-6:00PM
Saturday-Sunday: 9:00-2:00PM
Closed on Bank Holidays
Freeola Limited registered in England (number 5335999). VAT number 859 1100 32.
One email every six weeks
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Subscribe to our mailing list and hear about our domain, hosting or broadband offers before anyone else. We know you get enough email already, so you'll only hear from us every 6 weeks or so and we'll never sell your email address or share it with other companies.
Tuesday 24th December 9:00am - 4:00pm
Wednesday 25th December Closed
Thursday 26th December Closed
Friday 27th December 9:00am - 6:00pm
Saturday 28th December 9:00am - 2:00pm
Sunday 29th December 9:00am - 2:00pm
Monday 30th December 9:00am - 6:00pm
Tuesday 31st December 9:00am - 4:00pm
Wednesday 1st January 2025 Closed
Thursday 2nd January 2025 9:00am - 6:00pm
Friday 3rd January 2025 9:00am - 6:00pm
Saturday 4th January 2025 9:00am - 2:00pm
If you suspect any Freeola or GetDotted hosted websites of hosting fraudulent, copyrighted or illegal material and/or of sending spam using Freeola email addresses, please send us a message. Alternatively, you can email us at [email protected].
Freeola Limited registered in England (number 5335999). VAT number 859 1100 32.
GetDotted is a trading name of Freeola Limited.
Live Chat is available:
9:30am to 5:30pm Monday to Friday (excluding bank holidays).
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