GetDotted Domains

Welcome to the Freeola Help & Support Centre

GB Flag UK-based help & support, available 7 days a week

 

We're very proud of our friendly Customer Support team. They're on hand every single day of the week, providing clear, jargon-free advice to help you if you get stuck. Get in touch and you can be certain you'll receive the help you need, in a way you'll understand. Check out our customer reviews to see for yourself.

We hope that you'll never need their help though! All our web and email servers are in resilient UK data centres with 99.9% uptime so you can be confident in their reliability, and our support guides cover just about everything you might need to do.

Choose from the options below to get the help you need

Give Us A Call

01376 55 60 60

Open 9am-6pm & Weekends 9am-2pm

Send Us A Message

Contact Us

Live Chat

Start Chat

Open Weekdays Only

Support Guides

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Opening Times

Monday-Friday: 9:00AM-6:00PM
Saturday-Sunday: 9:00-2:00PM

Closed on Bank Holidays

Registered Office

Freeola Limited,
94 Church Street,
Bocking, Braintree,
Essex, CM7 5JY

Freeola News and Offers

What you'll get in our newsletter:

  • One email every six weeks

  • New products & services

  • New domain types & exclusive offers

  • Web & Email hosting offers

  • Service information and updates

Get the first look at our latest offers!

Subscribe to our mailing list and hear about our domain, hosting or broadband offers before anyone else. We know you get enough email already, so you'll only hear from us every 6 weeks or so and we'll never sell your email address or share it with other companies.

Frequently Asked Questions

Here are some of our popular support guides. Check out our FAQ page for more answers to common questions.

Reporting Abuse

If you suspect any Freeola or GetDotted hosted websites of hosting fraudulent, copyrighted or illegal material and/or of sending spam using Freeola email addresses, please send us a message. Alternatively, you can email us at [email protected].

Freeola Limited registered in England (number 5335999). VAT number 859 1100 32.

GetDotted is a trading name of Freeola Limited.

Need some help? Give us a call on 01376 55 60 60

Freeola & GetDotted are rated

Check out some of our customer reviews below:

Thanks for that...
Worked like a charm, again proof why i continue using you guys for our ADSL connection and web hosting. Fixed in 10 mins flat!
Thanks!
Thank you for dealing with this so promptly it's nice having a service provider that offers a good service, rare to find nowadays.

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Live Chat is available:
9:30am to 5:30pm Monday to Friday (excluding bank holidays).

01376 55 60 60

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