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Fix Slow Broadband

Get a faster internet connection by following our simple advice.


Slow Broadband

Information and advice on fixing slow broadband connections

If you're having trouble with slow broadband speeds, you may be able to speed your connection up all by yourself, without having to contact your ISP. The first thing to do is test your speed.

Test for Slow Broadband

Use our test below to check whether your broadband is slow. If the results are not what you'd expect and you're a Freeola customer, please get in touch and we can investigate. If you're not a Freeola customer, then why not? Check your line now and see what packages are available to you - you might be able to get Ultrafast Full-fibre Broadband - and our UK based support team will be able to help you too!





IP Address: Start Test...

For most speed issues, please also complete the speed test at before reporting to us.

What causes slow broadband?

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