With this ADSL test, you can check for packet loss, network latency and jitter to examine your ADSL line quality. Click Start Line Test Now to begin. Our checker will then run through several different tests on your ADSL line.
The Line Test will take a few seconds. Once complete, you'll see various details about the quality of your line and overall ADSL stability on-screen. See below to find out more about how the Freeola Broadband Line Quality Test works and how to interpret your results. You can use the Jargon Explained section below if you're not familiar with any terminology.
The line test above works by sending packets from our server straight to your computer and reporting as it is doing so. This allows our test to see if there is any packet loss, what the average network latency
of your line is and provides a jitter measure. This accurate line quality test can alert you to any potential problems on your ADSL line.
A reasonable line test result would show 0% packet loss, latency below 100 milliseconds and jitter below 20 milliseconds. If your results are significantly higher than this, it could suggest a problem with your line.
If so, you may want to contact your Internet Service Provider about your broadband reliability.
Freeola Broadband customers can contact our friendly UK-based Customer Support department 7 days a week either via email, by calling 01376 55 60 60, or by using live chat.
£12 Back Every Month For Any Mix Of Our Web & Email Services
Do you need to determine the speed of your broadband connection? Our free broadband speed test will test both the download and upload speeds of your current broadband connection.
Line Quality Test Jargon Explained
A packet is a piece of information sent down your ADSL line. For instance when you visit a website it will be sent to you in packets, which your computer then puts together again and reconstructs it into a web page. Any packet loss is generally a bad thing, and could adversely affect your connection.
A ping sends special packets of information to a computer and then waits for a response back. Imagine how sonar works, ping was actually based on sonar but tries to find computers over networks rather than actual objects.
This is a packet that does not reach it's destination. It is generally considered a bad thing since if a packet is lost, it will take more time to resend that packet and increase the overall time it takes to download a web page for example.
This is the difference between the minimum and maximum latency results of a ping test. It is useful to see how varied the latency results are so that network stability and broadband stability can be determined. Generally, jitter should be lower than 25 milliseconds.
Latency describes how much time it takes for a packet of data to get from one designated point to another. In some cases, latency is measured by sending a packet of data that is returned to the sender. The round-trip time is considering latency. Ideal latency is zero or as close as possible. The average latency is around 100 milliseconds although less than 25 ms is desired.
A network is a group of computers linked together so that they may communicate with one another. The internet is the largest network in the world!
Freeola & GetDotted are rated
Check out some of our customer reviews below:
Your service is fast and efficient...
My broadband was activated 8 days after ordering and it has worked fautlessly since. Your service is efficient, fast and top value for money. I also appreciated the helpful advice before ordering.
I will recommend Freeola Broadband to anyone
I just want to say thank you for all of those who assisted me with my broadband issues. It's fast and reliable and working properly.
It appears you are using an old browser, as such, some parts of the Freeola and Getdotted site will not work as intended. Using the latest version of your browser, or another browser such as
Google Chrome, Mozilla Firefox, Edge, or Opera will provide a better, safer browsing experience for you.