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Broadband Line
Quality Test

Easily Diagnose Problems With Your Line


With this broadband test, you can check for packet loss, network latency and jitter to examine your internet connection quality. Click Start Line Test Now to begin. Our checker will then run through several different tests on your broadband connection.

The Line Test will take a few seconds. Once complete, you'll see various details about the quality of your line and overall connection stability on-screen. See below to find out more about how the Freeola Broadband Line Quality Test works and how to interpret your results. You can use the Jargon Explained section below if you're not familiar with any terminology.

Free Line Quality Test

Test your ADSL line

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What does this Line Quality Test actually do?

The line test above works by sending packets from our server straight to your computer and reporting as it is doing so. This allows our test to see if there is any packet loss, what the average network latency of your line is and provides a jitter measure. This accurate line quality test can alert you to any potential problems on your ADSL line.

A reasonable line test result would show 0% packet loss, latency below 100 milliseconds and jitter below 20 milliseconds. If your results are significantly higher than this, it could suggest a problem with your line. If so, you may want to contact your Internet Service Provider about your broadband reliability.

Freeola Broadband customers can contact our friendly UK-based Customer Support department 7 days a week either via email, by calling 01376 55 60 60, or by using live chat.

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Broadband Speed Test

Do you need to determine the speed of your broadband connection? Our free broadband speed test will test both the download and upload speeds of your current broadband connection.

Line Quality Test Jargon Explained

A packet is a piece of information sent across your internet connection. For instance when you visit a website it will be sent to you in packets, which your computer then puts together again and reconstructs it into a web page. Any packet loss is generally a bad thing, and could adversely affect your connection.

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