Broadband Line Quality Test
Easily Diagnose Problems With Your Line
With this ADSL test, you can check for packet loss, network latency and jitter to examine your ADSL line quality. Click Start Line Test Now to begin. Our checker will then run through several different tests on your ADSL line.
The Line Test will take a few seconds. Once complete, you'll see various details about the quality of your line and overall ADSL stability on-screen. See below to find out more about how the Freeola Broadband Line Quality Test works and how to interpret your results. You can use the Jargon Explained section below if you're not familiar with any terminology.
The line test above works by sending packets from our server straight to your computer and reporting as it is doing so. This allows our test to see if there is any packet loss, what the average network latency of your line is and provides a jitter measure. This accurate line quality test can alert you to any potential problems on your ADSL line.
A reasonable line test result would show 0% packet loss, latency below 100 milliseconds and jitter below 20 milliseconds. If your results are significantly higher than this, it could suggest a problem with your line. If so, you may want to contact your Internet Service Provider about your broadband reliability. If you are a Freeola Broadband customer, you can give a call to our friendly UK-based Customer Support department, who are on hand every single day of the week by calling 01376 55 60 60. Alternatively, Freeola Broadband customers can get free support by e-mail.
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A packet is a piece of information sent down your ADSL line. For instance when you visit a website it will be sent to you in packets, which your computer then puts together again and reconstructs it into a web page.
Any packet loss is generally a bad thing, and could adversely affect your connection.
A ping sends special packets of information to a computer and then waits for a response back. Imagine how sonar works, ping was actually based on sonar but tries to find computers over networks rather than actual objects.
This is a packet that does not reach it's destination. It is generally considered a bad thing since if a packet is lost, it will take more time to resend that packet and increase the overall time it takes to download a web page for example.
This is the difference between the minimum and maximum latency results of a ping test. It is useful to see how varied the latency results are so that network stability and broadband stability can be determined.
Generally, jitter should be lower than 25 milliseconds.
Latency describes how much time it takes for a packet of data to get from one designated point to another. In some cases, latency is measured by sending a packet of data that is returned to the sender. The round-trip time is considering latency. Ideal latency is zero or as close as possible.
The average latency is around 100 milliseconds although less than 25 ms is desired.
A network is a group of computers linked together so that they may communicate with one another. The internet is the largest network in the world!