We have chosen to minimise the information that we hold about you, and to make that information available to you within your MyFreeola account, and to store it securely and to delete it readily, and to gain your consent for non-essential marketing emails. However, basic transaction information must be retained under tax legislation, and it is also essential that we retain sufficient information to contact you if necessary, and to properly identify you before discussing your account with you.
Freeola Limited sells a mix of services and products, which are often fully provided by us, but sometimes involve others. We therefore work to ensure that our suppliers are privacy compliant and we monitor their privacy policies and keep records of such monitoring.
Unlike many other companies, we are not involved with buying, selling, mining, harvesting, gathering or collating any information about you.
Product-specific privacy information and your email alerts and notification preferences can be found at the point of purchase or in your MyFreeola account.
10. Contact us:
Please feel free to contact us should you have any queries regarding our policy and the information that we hold on you. Listed below are the ways that you can contact us:
- Phone: 01376 55 6060
- Email: [email protected]
- Support Ticket: https://freeola.com/support/request/
- Write to us at: Freeola Limited, 94 Church Street, Bocking, Braintree, Essex, CM7 5JY
If the police or other law enforcement agencies request personal information, there may be circumstances where we, or our suppliers may be obliged to provide information.