GetDotted Domains

Thinking of leaving
Freeola Broadband?

Are you on the right package?

Can you get our Superfast or Ultrafast FTTP broadband? Check your line for our latest unlimited packages. All broadband packages are available on 30 day rolling contracts with no long-term commitment.

If you're positive you wish to leave Freeola, simply log in MyFreeola and go through our cancellation wizard. We'll guide you through the process, whether you are moving house, switching provider, or no longer require broadband. Alternatively, you can submit a manual cancellation request and we'll take care of it for you.

Leaving Freeola means you will be relinquishing all the benefits only available with a Freeola connection. Any services provided under our hosting offer, such as our easy website builder, unlimited e-mail addresses and more will cease to work to their full extent.

Did you know we now offer a full range of broadband tariffs from ADSL all the way to ultrafast Fibre to the Premises at speeds up to 1Gbps! You can check by following our regrade wizard in your MyFreeola acocunt. Simply click the Change Tariff button on the broadband connections page of you account.

Benefits You'll Miss Out On


  • Fast, Reliable Internet Speeds

  • Unlimited Usage

  • Free UK-Based Support

  • Free Static IP Addresses

  • Unlimited Web Hosting

  • Unlimited Free Email

  • Free Website Builder

  • £12 Back each month to spend on web and email hosting


   Terminate Your Connection

Have you considered another Freeola Broadband package?

Before you terminate or migrate your broadband connection, have you considered giving our Unlimited Broadband a try? With no monthly contract, £12 back every month to spend on web and email hosting, and completely unlimited data usage it could be your perfect broadband package.

All our broadband tariffs are unlimited with 30 day rolling contracts - that includes our standard Broadband, but also our unlimited FTTC and unlimited FTTP Broadband too!

   Check your line & regrade

Click Here For Information On Terminating/Migrating Your Broadband Service

Not sure about leaving? Want to talk about it?

Why not speak to one of our friendly UK-based support team members about the benefits of Freeola Broadband packages and how moving to a different package, like our Unlimited Superfast Broadband or Unlimited Ultrafast Broadband packages could be a better option.


I want to migrate or terminate my broadband

If your mind is made up, we're sorry to see you go. To find out more about terminating or migrating your Freeola Broadband, please click the button below.

Freeola & GetDotted are rated 5 Stars

Check out some of our customer reviews below:

10/10
Over the years I've become very jaded after many bad experiences with customer services, you have bucked the trend. Polite and efficient from the Freeola team, well done to all involved.
Excellent
Excellent communication, polite and courteous staff - I was dealt with professionally. 10/10

View More Reviews

Need some help? Give us a call on 01376 55 60 60

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