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Many Thanks For Your Superb Service!... |
| I transferred to yourselves from BT about two months ago and was seriously impressed by the smoothness of the changeover. On the date which I was told I got an email telling me that the work had been completed and on changing my router settings there it was - an 8 meg connection. The information sent in the confirmation email gave every last setting VPI / VCI etc which could possibly be required, I have never seen this from any ISP in the past. Imagine my further amazement when the next day I got a telephone call from yourselves making sure that everything had gone OK and checking that I was happy with the service.
What you provide is good old fashioned customer service which is extremely rare from any company these days and it is a shame that all other companies do not follow your example.
And the really funny thing is that I am £140 a year better off than I was for a 2 meg BT connection and with the previous host, I have a fixed IP address and this superb service. |
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Amazing broadband...... |
| Having used freeola for almost a year now, I'm amazed how good it is. We had so many problems with previous suppliers, Freeola has NEVER even droped a connection that I'm aware of. Thank you. Paul from Worthing |
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A free ISP with as many bells and whistles as you want.... |
| On the whole an excellent free host - well recommended. |
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Brilliant service.... |
| Love it, love it, love it!
Christopher from Kibworth |
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I feel like a customer and not just another problem!!... |
| I find service level statements in general nowadays to be often meaningless and nothing more than a marketing ploy, so it is refreshing (although maybe it should be far more standard practice in the marketplace) to deal with a company who make you feel like a customer and not just another problem to solve.
I don't often write to say thank you or to compliment service received because, as I say, nowadays mediocrity appears to be as good as you get. In this case however I would say the service I received was exceptionally good. I'm sure however that Freeola staff see this as their 'normal'.
Please, keep up the good work! |
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Just a quick note to say thanks for a very good service ... in fact excellent service..... |
| I am very happy with your customer service and speed and quality of my broadband connection .. keep up the good work . and a good new year to all of you at freeola. Matthew Bradley from Belfast |
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Your service is fast and efficient...... |
| My broadband was activated 8 days after ordering and it has worked fautlessly since. Your service is efficient, fast and top value for money. I also appreciated the helpful advice before ordering. |
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Pure Honest Helpful and Reliable Service!... |
| I have been messed about by the 'Big Internet Boys' (Freeserve, Wandonothing, BT Openworld, Yahoo, AOL, and others) for years. When I TRIED Freeola a few years ago I got what can only be described as Pure Honest Helpful and Reliable SERVICE - a word the big boys should add to the dictionary they use... Freeola - you are great people. I can't thank you enough for all that you have done for me. It's a great shame that every business couldn't take a leaf out of your book and try to equal your services. |
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Great All In One Service!... |
| OK - I have been searching for a while for a cheap, good all round ISP which includes: Domain Names, Unlimited webspace, NO BANNERS, CGI access etc - and I have found it! My search is over and I am HAPPY! Freeola.com has GetDotted.com which is a great (very good value) domain name seller. You can host it for free on their server and you get unlimited space without banners or ads of any sort. Freeola500 lets you tailor your email address to suit you and you can register for additional space and sites on their server too. CGI access and all the trimmings (which aren't usually included in free web hosting) is also part of the package allowing: message boards, guestbooks, webforms etc to be added to your site - Freeola is everything you could want from an ISP and webhost. |
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Best Provider... |
| The best provider I know of, never a problem, recommend highly Paul from Eye |
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Fast Broadband and Good Customer Service!... |
| I've been with Freeola a long time and some of my family use dial-up. We are very happy with the service you provide. I have had several ISP's tempting me with so called cheap telephone and broadband deals, but i belive you get what you pay for. If you want good customer service as well as fast broadband then it's worth every penny! |
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I have recommended Freeola to many of my friends over the years... |
| My company Airsun Holidays, has been with Freeola since we first went on line, in December 2000. Freeola has hosted our website, ever since and we had no problems at all. I would like to register my thanks and praise to your help desk staff who work in your customer service centre at the other end of the phone when I need help, which is very seldom, as your servers over the years had very little problems. In my view, Freeola is one of the best ISP providers, especially with their FREE web space and all the functionalities you provide. |
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Top-notch internet service... |
| Excellent internet service and customer service. Top-notch in replying to my comments. Duncan from Shrewsbury |
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It is really great!... |
| Your service is the best I have ever seen. It is really great, and very easy to use. Your control panel is especially finely tuned. It's great! Everything about Freeola is really good. One satisfied customer. |
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Unrivalled services... |
| Freeola has to be one of, if not the best, ISP around as the services they offer seem unrivalled. |
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I will recommend Freeola Broadband to anyone... |
| I just want to say thank you for all of those who assisted me with my broadband issues. It's fast and reliable and working properly. |
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The service is second-to-none... |
| I would like to say how impressed I have been with Freeola since I first signed up. I started using their dial-up service many years ago and migrated to broadband as soon as it was available in our area in around 2003, I cannot fault the service at all! The 8 FREE static IPs have been very useful, I don't think I've ever seen another provider offer this for free. The unlimited free web space is also a huge bonus. I believe I have had 100% uptime as well for at least 5 years, not a single outage, not many (if any) providers today can say that. I'm very happy with the service and will remain with Freeola for the foreseeable future. I would recommend them to anyone who wants a hassle-free connection, it may cost more than some providers but the service is second-to-none. As with most things in life, you get what you pay for, and what you get with Freeola is a flawless fast and (as far as I know) non-throttled connection, fabulous customer support if you should ever need it, and, so far (for me at least), 100% uptime over many years. Robert from Horsham |
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A Whole Load Of Features!... |
| Migrated from Eclipse on 6th July due to sub 1Mb speeds for a month, which they blamed on BT. My speeds have now shot up to 5.5Mb, and while my line has to re-train, this is more like it. 30Gb a month at peak times, and 300Gb a month off-peak which includes all weekend. Perfect time for big downloads. My website is hosted with GetDotted and access is fast and reliable, and with all sorts of features at my disposal, there is no need to putchase a hosting account as I've done in the past. Give them a go. |
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Your level of service is excellent...... |
| I have been a very satisfied customer for several years now. |
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Thanks for that...... |
| Worked like a charm, again proof why i continue using you guys for our ADSL connection and web hosting. Fixed in 10 mins flat! |
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Chuffed to bits...... |
| Have only recently signed up with Freeola after 15 yrs with my previous ISP. I have to say, "I'm chuffed to bits". The sign up was easy, the actual transfer went very smoothly and I had rebuilt my website within a couple of days. I love it. Jed from Chorley |
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Quicker and much more user-friendly...... |
| The migration of my ISP was carried out today and already I am enjoying a much speedier page to page switching and everything is working a lot quicker than with my previous ISP. Plus FREEOLA has so many more user-friendly features to use and learn from. SUPER. Jeff from Snodland, Kent |
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Migrations Made Easy!... |
| Just a quick note to thank you for the straight-forward migration of my broadband from BT to yourselves yesterday.
All is well, notably the improvement in performance, which at the moment is truly outstanding!
Many thanks to all. |
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Recommendation!... |
| I have recommended your service to my friends and family. I have also given you excellent feedback on two ADSL forums.
Thank you once again. |
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Yippeeee!... |
| OK - I have been searching for a while for a cheap, good all round ISP which includes: domain names, unlimited web space, NO BANNERS, CGI access etc - and I have found it! My search is over and I am HAPPY! Freeola.com has GetDotted which is a great (very good value) domain name seller. You can host it for free on their server and you get unlimited space without banners or ads of any sort. |
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Just keeps geting better and better!... |
| I simply love the new off-peak times, it means I can use the internet as a valuable form of entertainment in the evenings also allowing my son streaming access to his school homework. Thanks Freeola, your service just keeps geting better and better! Anthony from Essex |
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YOU'RE ALL SUPER ACE!... |
| Seriously guys, I've been having a load of rubbish with my other provider for ages now, resulting with barely any webspace (50megs), no pop3 anymore and no site admin, as it's on port 200000 which is blocked on my network. Knowing this makes me appreciate you even more... You're better than ever. Your control panel rocks.
When my domains expire on my rubbish reseller - they are coming to you. Please keep it up. |
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You Get What You Pay For!... |
| Please pass my thanks on to all the Freeola team, having upgraded my account to max speed I was not happy with my connection. One phone call to your customer services and it's been resolved within 24 hours! Absolutley brilliant!
Like I always say, you get what you pay for! |
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Many thanks!... |
| You were 100% right - great support! |
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I've been with Freeola for 14 years...... |
| I've been with Freeola for 14 years now, and in that time you have proven time and time again to be a top-ranking internet service provider and unbeatable hosting service. Thank you. Anthony from
Essex |
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