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I have been with Freeola since I first went on line about 3 years ago, you also host my website and I have recomended you to many of my friends over the years. I would like to register my thanks and praise to the lads who work in your customer service centre at the other end of the phone when I need help, their patience and professionalism with me have always been of the best.
I have been a subscriber to your service for more than 9 yrs. I have got at least 12 other people to sign up to Freeola. This is due to the great services offered and the responsive friendly support.
We are very pleased to be Freeola customers and to recommend your services to others. We use Freeola for our business web sites and personal mail, and have found the reliability and ease of use to be unequalled. We have also bought hardware online from Freeola, and received the items in less than 24 hours, and obtained all our domain names through Freeola too.
Your service is the best I have ever seen. It is really great, and very easy to use. Your control panel is especially finely tuned. It's great! Everything about Freeola is really good. One satisfied customer.
I don't know if many people bother to do this, but I wanted to thank Freeola and Get Dotted for the fantastic services. I have registered names and used the free hosting services and found that the information available at every step of the way has been superb, accurate and intuitively helpful.
Just to say thanks guys. Very impressed with your support service. I have only had to contact you twice and both times it has been quick and efficient. I dont usually email to say well done but the service you offer, for free (!) is commendable. So....Well done !
Freeola has to be one of, if not the best, ISP around as the services they offer seem unrivalled.
In my opinion, the ISP is the best I have ever used. They guarantee 'first time connection - everytime', which they have never let me down on.
I have been using your services for some time, have recommended you to loads of people and sing your praises wherever I go but I wanted to let YOU know how much I appreciate you, too! Whenever I have had a problem that I couldn't find the answer to on your site, I have telephoned and have always met with a courteous and helpful response. Nothing is ever too much trouble and you have always investigated possibilities for me rather than just say 'No, we can't do that' - a response I have received far too often from other ISP's. Your service and support exceeds most paying ISP's - you really do inspire hope for the future. It is just so refreshing to get such an honest and genuine service. Thank you for everything and long live Freeola!
I recently purchased a new computer and had initial problems getting it set up to receive and send e-mails etc and I spoke to you on several occasions and we finally got it sorted by a joint effort. For those amongst us who are not up to degree standard in computing it's great to have the back up of Freeola and the excellent staff on my side at a time of crisis with the PC.
I do know some people using very expensive domain hosting who do not get a service any where near as good as I receive, I would just like to say that the service is appreciated, and I don't have a clue how you can provide such a service for free.
Top service for free - excellent - thank you very much for your help.
I am simply writing to say a big Thank You for the excellent free service you provide. I have been one of your customers for many years and am still amazed as I was at the start at the quality of your service. I know people who pay a lot of money to have their sites hosted and get much less in return.
You were 100% right - great support!
Brilliant! As usual the careful and intuitive production that Freeola puts into everything it sets out to do, I am delighted.
Thank you for dealing with this so promptly it's nice having a service provider that offers a good service, rare to find nowadays.
I feel that your service on this occasion was absolutely first class - a model of excellence. After this, I hope to stay with Freeola for a long time!
Over the years I've become very jaded after many bad experiences with customer services, you have bucked the trend. Polite and efficient from the Freeola team, well done to all involved.
Brilliant! As usual the careful and intuitive production that Freeola puts into everything it sets out to do. I am delighted.
Very pleased with the help given by your staff. They explained technical details in an easy way and were patient when providing information to a non expert like me.
Excellent communication, polite and courteous staff - I was dealt with professionally. 10/10
The service and attitude from all your people was exceptional, and their practical help was delivered with patience and good humour. So a big thank you to all concerned, and congratulations on keeping old fashioned standards of customer service!
Seriously guys, I've been having a load of rubbish with my other provider for ages now, resulting with barely any webspace (50megs), no pop3 anymore and no site admin, as it's on port 200000 which is blocked on my network. Knowing this makes me appreciate you even more... You're better than ever. Your control panel rocks.
When my domains expire on my rubbish reseller - they are coming to you. Please keep it up.
Just a note to state that Freeola's support staff have been extremely effecient, helpful, and friendly. I was truly satisfied with the service and attention I received.
I have no hesitation in recommending Freeola to everyone. Many thanks!
I think it's fab that you provide an easy-to-follow service, and even better that it's free...!
Excellent internet service and customer service. Top-notch in replying to my comments.
I am very happy with your customer service and speed and quality of my broadband connection .. keep up the good work . and a good new year to all of you at freeola.
I have to say that I'm impressed with the features available having logged on... Loads of info - excellent.
I have always found the support staff to provide an excellent service on every occasion I've called.
The best provider I know of, never a problem, recommend highly
I have just changed from one ISP to Freeola Broadband and can only say that this is the best thing that I could ever have done ... I required some help, and found it to be superb in every way ... I just cannot praise Freeola enough ... should have changed much earlier ... Many, many thanks to all at Freeola ...
Love it, love it, love it!
... and so easy-to-use even for a technophobe like me. I had my website up in a couple of hours. Thank you.
Nothing but admiration. I have been complimented on the church site that I manage through you and everybody thinks I am an IT genius. Your support is unquestionably outstanding.
Just wanted to say what a pleasure it is to deal with your organisation. I've been using your InstantPro service for some time now and whenever I have had a problem, the phone is answered very quickly and helpful, courtious advice is always on the other end of the phone. Queries are dealt with efficiently and without delay.
In a world full of corporate cheats, who have no clue about providing a good customer experience, it's so refreshing to deal with a company such as yours. You can be sure I'll be a customer for a long time to come. Well done Freeola.
As a new customer I would like to thank you for assisting me in my new venture. Your website has proved invaluable for 'getting me on the map' and promoting my business. The layout of the website builder and access to additional detail is excellent. I look forward to continued usage with Freeola.
Registered my website with Freeola Sites on Tuesday. Now have full and comprehensive Google coverage for my site. Great stuff!!
So easy to use and the features included in it are very user-friendly. I have recommended your service to a lot of my friends... I'm now getting good business from my site and am positive that the ease of use of your site builder facility has really helped me to get to this position.
This is perfect, so simple yet effective, couldnt believe that I could build a web site, have alrealdy recommended you to friends. Brilliant.
Have only recently signed up with Freeola after 15 yrs with my previous ISP. I have to say, I'm chuffed to bits. The sign up was easy, the actual transfer went very smoothly and I had rebuilt my website within a couple of days. I love it.
You have made it so easy to build & host a website!!!
I have spoken with the Freeola Staff on a few occasions, and have had absolutely outstanding service and help. Very polite people to deal with. I would recommend Freeola highly for your broadband and web hosting. Many Thanks.
I can't praise Freeola enough for the ultra-reliable web hosting for my business, and as providers of both my home and my business broadband. After several completely problem-free years of rock solid service there is no way I would risk my business by using another provider... I have not found anyone else who can come close to matching the one-stop-service I need for my home and business broadband, domain names, and web hosting. I highly recommend Freeola to anybody serious about the online side of their business.
I've been with Freeola for 14 years now, and in that time you have proven time and time again to be a top-ranking internet service provider and unbeatable hosting service. Thank you.
It has been an ambition of mine for some long time to set up my own website for photography. I kept putting it off as I did not know much computer language. Then I was told about Freeola. Since starting to put my site together after looking at your site I have learnt very quickly thanks to Freeola's guides and easy to use InstantPro Website builder. In two weeks I have acheived my ambition thanks to Freeola's excellent tools. Thanks Freeola.
Fantastic site, easy to follow, simple guides... impressed with whole package. My website looks tremendous. You don't need to be a rocket scientist to set this up, Freeola helps you step-by-step.
If I can offer you one piece of advice, it would be to stop looking elsewhere and start enjoying the benefits that Freeola have to offer. I think I know what I'm talking about, I've been a customer with Freeola since November 1999. If I was asked to describe Freeola in a one word, it would have to be.... WOW!
I can't believe how easy it was to set my website up with Freeola and the one-click install options. The MyFreeola tools are easy to use and comprehensive enough to allow me complete freedom with my web hosting. Thank you.
Having found Freeola`s web site builder excellent to use and very comprehensive and easy to navigate, we now have two sites with Freeola and both are doing well. Congratulations to the team at Freeola.
So far the services you provide are second to none. Keep up the good work.
You can also check out what our customers say about our domain
name services over at the GetDotted Testimonials page.