Welcome to the Freeola Internet customer support pages. This guide is designed to help with uploading your website via FTP using Web Artist 1 for any Freeola hosted website. For more internet help topics please visit our main Support Page.

In order to upload files to any Freeola hosted website you will need to access your webspace via FTP. Most, if not all, web design programs feature an element of FTP uploading but it is always advisable, and more stable, to upload using one of many FTP clients available. This page gives brief instructions on one of these, Web Artist 1.

Before you start with the FTP upload please ensure at this point that you have your Freeola internet connection currently connected or your domain name is signed up for our VIP Hosting service. For further information on uploading via FTP please read our Basic Guide to FTP and Web Space.

Please note, there is a separate guide for Web Artist 2 as the instructions differ from those below. This guide assumes that you have yet to create a website, if you have already done so please skip to step 11.

1. Load the Web Artist program.

2. Close 'Tip of the Day' and Select Create a web site from scratch, Click OK.

3. You will be presented with a blank (white) window titled 'Page 1'. Select a background from the panel at the top and drag it in to 'Page 1'.

4. Select the text icon/button at the top of the page.

5. Select a font at the top of the page and drag it on top of your new background.

6. Type some text in to the text box such as 'Welcome to the web site of Fred Smith, I haven't moved in yet so call back soon!'.

7. Format the text using the tools in the top left corner of the screen. Make sure the page is set to be the homepage (also known as the index page - the first page that people see when they type your web address) by checking that the icon in the right hand pane next to 'Page 1' is a picture of a house. If it isn't, right-click the icon to change it. You do not need to manually name this page to make it an index page as Web Artist handles this automatically.

8. Add a graphic or two from the clipart button on the top bar.

9. From the File menu (top left) select Save Web Site As...

10. Name the web site htdocs.ows (must be lower case). You must use this name otherwise your site will not appear on the Internet

11. With your website opened, from the File menu select Save Web Site to Internet...

12. In order to continue with the FTP upload please ensure at this point that you have your Freeola internet connection currently connected or your domain name is signed up for VIP Hosting.

13. A new dialogue will appear asking for your FTP settings. These are as follows:

Host FTP Address	The FTP Server address differs depending on which hosting service you receive from Freeola. If you are using a Freeola Internet connection or have signed up to our Web Freedom service the server address will be in the form of 'freeolawebX.freeola.net' where the 'X' is the last digit of your FTP server username. If you are subscribed to our VIP Hosting. service the server name will be 'vipX.freeola.net'. This can be found in the My Websites section of MyFreeola.
Host Directory	This needs to be set to htdocs.
User ID	This is the same as your web space sr-number (vip-number for VIP customers). This can be found in the My Websites section of MyFreeola.
Password	This is the password connected to your FTP username. This also can be found in the My Websites section of MyFreeola.

14. The program should now go through the process of uploading your web site. When it has completed, load a web browser such as Internet Explorer and type in your web address. As explained in the Basic Guide to FTP & Web Space, your web address will either be based on any of your Freeola500 addresses or your own Domain Name. For example, the e-mail address 'bob@spursfans.com' translates to the web address of 'www.bob.spursfans.com'. Similarly, if you have your own domain hosted at Freeola (for example, 'tomhoy.com') the web address would be 'www.tomhoy.com'.

We recommend you read the user manual that was included with Web Artist for information on the entire range of features available.