Welcome to the Freeola Internet customer support pages. This guide is designed to help with configuring Netscape Communicator to work with Freeola E-mail Freedom. For more internet help topics please visit our main Support Page.

Here are brief instructions for configuring Netscape Communicator to work with Freeola E-mail Freedom. These instructions should be relevant to all current versions of Netscape Communicator. There may be slight visual/wording differences between versions but the underlying procedure is the same.

To be able to Send & Receive e-mail with Freeola E-mail Freedom, you will first of all have to make some really easy changes to your E-mail Client's settings.

1. Load Netscape.

2. From the menu bar select Edit, then Mail & Newsgroups Account Settings.

3. From the side menu select the Outgoing Server tab.

4. Change Server Name to smtp-auth.freeola.net.

5. Tick the Use name and password box and fill in your e-mail username in the relevant field. This will take the form of an 'sr' number, for example sr0123456-001. Please Note: This information is case sensitive and will not work if entered incorrectly. If you do not have this information to hand it is readily available through the View/Edit E-mail Addresses link within the left-hand navigation section of your MyFreeola account.

6. Please ensure that Use secure connection is set to NEVER.

7. Click OK to finish the set-up and to allow your e-mail to be used from any internet connection!