Welcome to the Freeola Internet customer support pages. This guide is designed to help with ensuring that you fully back up your mail client, Outlook Express, should you need to upgrade your mail service.
Open up Outlook Express.
From the 'Tools' menu, select 'Options'.
From the Options Menu, navigate to the 'Maintainance Tab and click 'Store Folder...'.
Highlight the and copy the Directory path shown.
Paste the Directory path into the Address bar of Windows Explorer.
Close Outlook Express.
You will now need to copy and paste the items shown in this folder to a safe location, such as your Documents folder or similar.
Your messages will now be backed up, should you need to delete the account.
Open up Outlook Express.
Click 'Addresses' from the top toolbar.
From the top toolbar on the new window that has opened, under the 'File' menu click 'Export' -> 'Address Book .WAB'.
The next page will prompt you for a location to save your Address Book to, please ensure that his is a safe location such as your Documents folder.
Once complete your Address Book will have been saved.
Open up Outlook Express.
From the 'Tools' menu, select 'Options'.
From the Options Menu, navigate to the 'Maintainance Tab and click 'Store Folder...'.
Highlight the and copy the Directory path shown.
Paste the Directory path into the Address bar of Windows Explorer.
Close Outlook Express.
Locate your previously backed up files, then copy and paste them into over the files we have just found. You will be prompted to overwrite the files.
Reload Outlook Express.
Your mail will now have been restored.
Open up Outlook Express.
Click 'Addresses' from the top toolbar.
From the top toolbar on the new window that has opened, under the 'File' menu click 'Import' -> 'Address Book .WAB'.
The next page will prompt you for the location to your saved Address Book. Once selected press 'Open'.
Your address book will now have been imported.
