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Freeola & Get Dotted Network Status
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We are pleased to advise that there are no major faults.
Freeola, Get Dotted & Emergency Internet systems
are all operating correctly.
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BROADBAND
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EMAIL SERVERS
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WEB SERVERS
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TEMPORARY ADVISORY ANNOUNCEMENT 12/05/08
Old Dial-Up Numbers Phasing Out: If you are experiencing difficulties connecting to our Pay as you Go Internet Service, this may be because you are still using our old dial-up numbers. These numbers are in the process of being phased out and have been replaced by the new dial-up numbers below.
If you are still connecting to the internet using a number starting 0845 112, we would recommend that you change your number to one of our current numbers (0845 604 3070, 0845 604 3080 or 0845 604 3090).
All Freeola dial-up 0845 numbers remain Pay-As-You Go services. You will only be charged your via your telephone bill for the minutes you are online. Calls are at standard network rate for 0845 (or lo-call) numbers. Typical call costs start at less than one pence per minute (please check with your telephone service provider for details).
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IMPORTANT:
Password updates for Freeola customers, 12/02/08.
Passwords for Freeola Web Space (FTP), E-mail accounts and MySQL databases have been changed. You must update the passwords for these services for them to start working.
You can find out more by logging into your MyFreeola account.
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Support lines open Monday to Friday 8:30am-8pm, & 9am-6pm weekends & Bank Holidays.
Calls cost 10p/minute for BT customers. Charges may vary from other networks/mobiles.
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