Welcome to the Freeola Internet customer support pages. This guide is designed to give general information needed for Freeola services. For more internet help topics please visit our main Support Page.
If you are an advanced user or you are using a program which requires manual settings, the following information should be of use.
| Dial up connection numbers |
0845 604 3080 0845 604 3070 0845 604 3090 (Use whichever number works best for you) |
|
Incoming Mail Server (POP/POP3/IMAP) |
mail.freeola.net your-domain-com.freeolamail.net (EmailPro Customers Only) |
| Outgoing Mail Server (SMTP) | smtp.freeola.net
Only if you are using a Freeola internet connection with a Freeola hosted address smtp-auth.freeola.net This is only available to Email Freedom customers smtp.freeolamail.net This is only available to EmailPro Customers |
| Usenet News Server (NNTP) | news.freeola.net |
| FTP Server Address (for uploading web pages) | Depending on your hosting service this will either be 'freeolawebX.freeola.net' or 'vipX.freeola.net'. For more information, please read the Basic Guide to FTP & Web Space |
| Web Site Root Directory | /htdocs |
| ADSL Primary Name Server Address | 195.74.113.58 |
| ADSL Secondary Name Server Address | 195.74.113.62 |
| Path to Perl for CGI | /usr/bin/perl |
| Path to the CGI-bin | /cgi-bin |




