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Welcome to the Freeola Internet customer support pages. This guide is designed to help with setting your mail client to leave email on the server. For more internet help topics please visit our main Support Page.
This article is designed to help you set your mail client to leave a copy of your e-mails on the server so that they can be accessed by more than one computer or mobile device. This is useful if you need to access your mail from multiple computers, however if you do not need this functionality then it is recommended you leave your settings as they are.
Why do we recommend keeping the messages only for 2 weeks?
Since POP3 is not designed to store messages on the server for long periods of time and in large quantities the performance of your e-mail account may be affected if large amounts are stored on the server. We also automatically remove older e-mail stored on our server (up to 60 days old) for the same reason as well as clearing up space on our server for new mail.
Keep settings the same on all computers
Make sure the settings are the same on all of the computers from which you will be receiving your mail. If you dont, one computer will delete the mail from the server before you can receive it at another computer.
Windows clients
Outlook Express
Microsoft Outlook
Mozilla Thunderbird
Eudora
Mac clients
Mac Mail
Mozilla Thunderbird
Entourage
Eudora
Windows
Outlook Express / Windows Mail
In order to set up your Outlook Express 5/6 (now Windows Mail on Vista +) to leave your e-mails on the server open the program and do the following:
1. Click "Tools" and then "Accounts..."
2. Select your account and click "Properties"
3. Click on the "Advanced" tab
4. Close to the bottom, tick the checkbox "Leave a copy of messages on server"
5. Also tick "Remove copy from server after:" and set the value to whenever you wish it to remove old messages (we recommend the maximum of 2 weeks).
Microsoft Outlook
In order to set up your Microsoft Outlook 2002/03/07 open the program and do the following:
1. Click "Tools" and then "Email Accounts..."
2. Select "View or change existing e-mail accounts" and click "Next"
3. Select your account and click "Change"
4. Click "More Settings" and then click on the "Advanced" tab
5. Close to the bottom, tick the checkbox "Leave a copy of messages on server"
6. Also tick "Remove copy from server after:" and set the value to whenever you wish it to remove old messages (we recommend the maximum of 2 weeks).
Mozilla Thunderbird
In order to set up your Mozilla Thunderbird 2 open the program and do the following:
1. Click "Tools" and then "Account Settings..."
2. Expand the options for your account you wish to change by clicking the + symbol next to the correct address
3. Select "Server Settings"
4. Click "More Settings" and then click on the "Advanced" tab
5. Close to the bottom, tick the checkbox "Leave messages on server"
6. Set "For at most" to the value of whenever you wish it to remove old messages (we recommend the maximum of 2 weeks).
Eudora
In order to set up your Eudora 7.1 open the program and do the following:
1. Click "Tools" and then "Accounts"
2. Select "Incoming Mail" on the left hand side
3. Tick the checkbox "Leave mail on server"
4. Also tick "Delete from server after _ days" and set the value to whenever you wish it to remove old messages (we recommend the maximum of 2 weeks).
Mac
Mac Mail
In order to set up your Mac Mail 3.5 open the program and do the following:
1. Click "Mail" and then "Preferences"
2. Select your account on the left hand side of "Preferences"
3. Click "Advanced"
4. Make sure "Remove copy from server after retrieving a message" is ticked, however then select from the drop down menu beneath with a time at which you wish the messages to be deleted.
Mozilla Thunderbird
In order to set up your Mozilla Thunderbird 2 open the program and do the following:
1. Click "Tools" and then "Account Settings..."
2. Expand the options for your account you wish to change by clicking the + symbol next to the correct address
3. Select "Server Settings"
4. Click "More Settings" and then click on the "Advanced" tab
5. Close to the bottom, tick the checkbox "Leave messages on server"
6. Set "For at most" to the value of whenever you wish it to remove old messages (we recommend the maximum of 2 weeks).
Entourage
In order to set up your Entourage 2008 to leave your e-mails on the server open the program and do the following:
1. Click "Tools" and then "Accounts"
2. Select your account and click "Edit"
3. Click on the "Options" tab
4. Tick the checkbox "Leave a copy of each messages on server"
5. Also tick "Remove copy from server after:" and set the value to whenever you wish it to remove old messages (we recommend the maximum of 2 weeks).
Eudora
In order to set up your Eudora 6.2.4 (for OS 9) open the program and do the following:
1. Click "Special" and then "Settings"
2. Select "Checking Mail" on the left hand side
3. Tick the checkbox "Leave on server for" and set the value to however many days you wish it to keep mail before removing it (we recommend the maximum of 14 days).
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