Setting up an EmailPro email address within Microsoft Outlook Express
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Setting Up EmailPro in Outlook Express

Welcome to the Freeola Internet customer support pages. This guide is designed to help with setting up an EmailPro email address on Outlook Express. For more internet help topics please visit our main Support Page.

 

Before you start, you should make a note of the E-mail Address that you would like to setup as well as the associated password. This information can be obtained by logging in to your MyFreeola account and selecting View/Edit E-mail Addresses from the left hand navigation. You will then be shown a list of e-mail addresses and their login details.

 

These instructions should be relevant to all current versions of Microsoft Outlook Express. There may be slight visual/wording differences between versions but the underlying procedure is the same.

 

  1. Load Outlook Express.

  2. From the menu bar select 'Tools', then 'Accounts'. In the window that opens, select the 'Mail' tab if it is not selected already.

  3. Click 'ADD' and then select 'Mail' from the drop-down list. Enter the name you want to appear on outgoing e-mails from you in the Your Name field. For example if your name is John Smith you may want to enter 'John Smith' or 'Mr J Smith' within this field. Click on 'Next' to continue.

  4. In the next screen enter the Freeola e-mail address you wish to add and click 'Next'.

  5. By default the Incoming e-mail server type should be set to  IMAP or POP3 depending on the setting in your MyFreeola account (default is POP3). Enter yourdomainname.freeolamail.net where yourdomainname is your domain name with any dots ( . ) replaced with hyphens ( - ) into the incoming mail server box and smtp.freeola.net into the SMTP outgoing mail server box. Click Next.

  6. In the Account Name field you will need to enter your Freeola E-Mail Address. In the Password field enter your Freeola E-Mail Password. Please Note: This information is case sensitive and will not work if entered incorrectly. If you do not have this information to hand it is readily available through the View/Edit E-mail Addresses link within the left-hand navigation section of your MyFreeola account.

  7. Your e-mail address is now set up in Outlook Express ready to send and receive e-mail.

Using SSL with EmailPro

As a subscriber to Freeola EmailPro you are able to utilise an SSL connection for both sending and receiving of your e-mails.

 

In order to use this feature with your account, please ensure you have selected the 'SSL' option, for both incoming and outgoing servers, and also the following port numbers are set, where applicable:

 

SSL - POP3: 995
SSL - IMAP: 993
SSL - SMTP - 465

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