Setting up an email address within Entourage 2008
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Entourage 2008 Setup for Freeola Email

Welcome to the Freeola Internet customer support pages. This guide is designed to help with setting up an email address within Entourage 2008. For more internet help topics please visit our main Support Page.

 

Please Note

If you are using EmailPro these settings will vary slightly. To access your email settings, you will need to login to your MyFreeola account and select View/Edit Email Addresses from the left hand navigation.

 

Here are brief instructions for setting up Entourage 2008 to work with a Freeola e-mail address. These instructions should be relevant to all current versions of Entourage. There may be slight visual/wording differences between versions but the underlying procedure is the same.

 

  1. Open Entourage 2008 on your Mac.

  2. From the menu bar select 'Tools', then 'Accounts' > 'New'.

  3. At the bottom of the Set Up a Mail Account page, click 'Configure Account Manually'. Don't type your e-mail address or select any options on that page.

  4. On the Edit Account page, Under Account name, type a name for this account. Under the Personal Information header: Next to Name, enter the name you want people to see when you send them e-mail and next to E-mail address, enter your full e-mail address.

  5. Under Receiving mail: Next to Account ID, enter your full e-mail address. under POP server, enter the POP3 server name. Next to Password, enter your password.

  6. Under Sending mail: Next to SMTP server, enter the SMTP server name. In the Edit Account window, click OK to save your settings. Close the Accounts dialog box.

  7. By default the Incoming e-mail server type should be set to POP3, if it is not set to this select this from the drop-down menu. Enter mail.freeola.net into the POP3 incoming mail server box and smtp.freeola.net into the SMTP outgoing mail server box. Click Next.

    Please Note: This SMTP server will only work on Freeola Internet connections. If you have signed up for Freeola Email Freedom please scroll to the bottom of this page for instructions on the additional changes required for you to send e-mail.

  8. In the Account Name field you will need to enter your Freeola E-Mail Address. In the Password field enter your Freeola E-Mail Password. Please Note: This information is case sensitive and will not work if entered incorrectly. If you do not have this information to hand it is readily available through the View/Edit E-mail Addresses link within the left-hand navigation section of your MyFreeola account.

  9. Your e-mail address is now set up in Entourage ready to send and receive e-mail.

Information for Email Freedom Customers

If have signed up for our Email Freedom service you will be required to enter
'smtp-auth.freeola.net' as your outgoing mail server. This server also requires you to select My Server Requires Authentication in order to function correctly, you will also be required to select Use Same Settings As Incoming Server or re-enter your e-mail username and password were prompted.

 

Some internet providers also restrict the use of certain ports for sending messages. Because of this we would also advise entering the Advanced section of your e-mail account set-up and changing the SMTP port from 25 to 2025.

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