Setting up an EmailPro email address on a Blackberry Device
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Setting Up EmailPro on a Blackberry Device

Welcome to the Freeola Internet customer support pages. This guide is designed to help with setting up an EmailPro email address on a Blackberry device. For more internet help topics please visit our main Support Page.

 

Before you start, you should make a note of the E-mail Address that you would like to setup as well as the associated password. This information can be obtained by logging in to your MyFreeola account and selecting View/Edit E-mail Addresses from the left hand navigation. You will then be shown a list of e-mail addresses and their login details.



  1. From the home page or home screen scroll the trackball to the Email Settings icon and then click the trackball.

  2. To continue with the set-up please click Next.

  3. Read and accept the terms of the license agreement provided by BlackBerry, select the I have read and understand the End User Agreement check box and select I Agree to continue.

  4. To integrate your Freeola email address, enter your full email address in the e-mail address field and the password for that email account within the Password field.

    Please Note: This information is case sensitive and will not work if entered incorrectly. If you do not have this information to hand it is readily available through the View/Edit E-mail Addresses link within the left-hand navigation section of your MyFreeola account.

  5. Click the Next option. The displayed page will confirm if the email address has been successfully added to your device. Then click OK to continue.

  6. To return to the setup wizard, click Log Out or Close options.

  7. Before you try to receive your e-mails please make sure your blackberry or sim card has been activated and that your device is connected to the wireless network and that you're in an area with wireless coverage.

  8. Your BlackBerry should now be set-up to receive e-mails from your Freeola e-mail address.

Using SSL with EmailPro

As a subscriber to Freeola EmailPro you are able to utilise an SSL connection for both sending and receiving of your e-mails.

 

In order to use this feature with your account, please ensure you have selected the 'SSL' option, for both incoming and outgoing servers, and also the following port numbers are set, where applicable:

 

SSL - POP3: 995
SSL - IMAP: 993
SSL - SMTP - 465

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