Setting custom DNS records allows you to take different aspects of your domain hosting and have them handled by different providers. For example if you have built a website with another provider, you are able to point an A Record to their server. This would give them control of your website, however keep the email hosting with Freeola.
The most common DNS changes are listed below. If you follow the link, you will be provided with more detailed instructions for how this change would need to be made within your Freeola account.
| Scenario | Records to change |
| Pointing website hosting elsewhere but keeping emails with Freeola | A Records |
| Pointing email hosting elsewhere but keeping a website with Freeola | MX Records |
| Adding a CNAME record to verify domain name ownership | Subdomain |
| A more advanced DNS record change is required | SRV/TXT/SPF |
Pointing website hosting elsewhere but keeping emails with Freeola
An A Record is used to direct your domain name to a webserver, on which your website is hosted. To make this change you will first require an IP Address from your website hosting provider. This will be in the form of a numeric quad formatted similar to 89.248.48.130.
Once you have this information you will need to login to your MyFreeola account and select View/Edit Domain Details from the left hand navigation. If you then tick the box beside your domain name and press Change DNS you will be given four options, from these you will need to select Create/Modify Custom Web DNS Records and press Continue.
You will then be taken to a page with more information regarding an A Record change, press Continue. On the following page, you will see your domain name listed twice, once with a www prefix. On this page, you will need to press Edit beside each variation of your domain name and enter the IP Address from your hosting provider into the box provided.
If you then press Finish, these changes will be saved and should take full effect within 24hrs.
Pointing email hosting elsewhere but keeping a website with Freeola
MX Records are used by mail servers to determine which mail exchanger server(s) mail should be sent to. In order to have your email hosting handled by another company, you will first need to contact the company in question and ask for MX server details. Once you have this information, please follow the instructions below to put the changes in place.
Once you have the MX records you will need to login to your MyFreeola account and select View/Edit Domain Details from the left hand navigation. If you then tick the box beside your domain name and press Change DNS you will be given four options, from these you will need to select Create/Modify MX Records and press Continue.
You will then be given more information regarding the MX change. Press Continue to proceed. You will be taken to a page displaying the current MX details. You will need to press Edit and enter the MX details from your email provider into the boxes provided.
If you press Submit, then Finish, these changes will be saved and should take full effect within 24hrs.
Adding a CNAME record to verify domain name ownership
Some providers may ask you to create a CNAME record for your domain name to verify ownership. To do this, you will need details from the provider of the alias to be used and the host name to point it to.
Once you have the required details you will need to login to your MyFreeola account and select View/Edit Domain Details from the left hand navigation. If you then tick the box beside your domain name and press Change DNS you will be given four options, from these you will need to select Create/Modify Subdomains and press Continue.
You will then be taken to a page listing all current subdomains. Press Add Subdomain to continue. For step 1, you will need to enter the alias from your provider into the box labelled Subdomain. Secondly, you will need to select "Point this subdomain to an external host, identified by a hostname" in step 2 and press Submit.
You will then be asked where you would like the subdomain to point to. In this box you will need to enter the host name to point to. If you press Continue, then Finish, the changes will be saved and should take full effect within 24hrs.
A more advanced DNS record change is required
Unfortunately, a system is not yet available within MyFreeola to alter these types of records, however if you submit a support request, these changes can usually be made internally for you.
