Welcome to the Freeola Internet customer support pages. This guide is designed to help with setting up a dial-up connection on Mac OS 7.x. For more internet help topics please visit our main Support Page.

Here are set-up instructions for iMac or PowerMac computers running Mac OS 7.x and how to configure your modem settings. You can check which version of the system software your computer is using by clicking on your desktop and selecting 'About This Macintosh' from the Apple Menu.

1. In the Apple Menu Control Panels select the TCP/IP control panel.

2. Select 'connect via PPP'.

3. At this stage you are asked for a Freeola User Name and Freeola Password. Your dial-up user name takes the form of: 'sr0123456' (sr0123456@freeolaanytime.net for Anytime customers), the Dial-Up Password was assigned to you when you created the connection. If you are unable to find either of these you can access this information by selecting 'Dial-up Connection Settings' from within your MyFreeola Control Panel.

4. Enter 0845 604 3080 or 0845 604 3070 (use the number that works best for you) for the Dial-Up Phone Number.

If you are using Freeola Anytime then please use the number 0808 993 3413.

5. Enter the TCP/IP Control Panel from the Apple menu.

6. In the 'Connect Via' section select 'PPP Server'.

7. In the 'Configure' section select 'Using PPP Server'.

8. In the 'Name Server Address' box type in '195.74.113.58'

9. In the 'Secondary Name Server Address' box type in '195.74.113.62'

10. Exit from TCP/IP and restart your Macintosh.

11. Loading a web browser or e-mail program should make your computer connect to the Internet.