Welcome to the Freeola Internet customer support pages. This guide is designed to help with setting up your D-Link DSL-G624T router to work with Freeola Broadband. For more internet help topics please visit our main Support Page.

Your router may need to be configured with a few details before it can work with Freeola Broadband. The router needs to be configured via your web browser.

1. Connect your router to the telephone line using an RJ-11 cable and microfilters.

2. Now connect the router to at least one computer via an ethernet cable (we do not recommend using the USB option). The network connection on the computer should be set to automatically look up an IP Address via DHCP (don't worry - if you're using a modern version of Windows and you've never used your network connection before, it's most likely already set up to do this).

3. On the computer connected to the router, load your internet web browser and visit the following internet address: http://192.168.1.1. This will open up the router's own configuration pages. You will need to type in the default username and password to access it. By default both the username and password is 'admin'.

4. Select "Run Wizard" from the centre of the page. This will generate a pop-up.

5. Select "Next" on the first page. On the second page select GMT and select "Next".

6. On the following page please select "PPPoE/PPPoA" and then select "Next".

7. This next page asks you to input your ADSL log-in details.

On dispatch from Freeola your router will have been pre-configured to your log-in details and these will appear within the correct fields until changed or the router is reset to factory default settings. Please ensure that fields correspond as follows:

• User Name:Of the format: sr0123456@adsl.enta.net
• Password: Your password provided in your ADSL information pack
• ATM VPI: 0
• ATM VCI: 38
• Connection Type: PPPoA VC-Mux

Once you have checked these settings select "Next" to continue.

9. On this next page you will decide the SSID of your wireless network. This is down to your own preference. On dispatch from Freeola this is set to Freeola. However after a factory reset it will default to "DLINK_WIRELESS". Freeola pre-set sets your router to use a "WPA" wireless encryption. Freeola provides a individual randomly generated encryption key with each pre-configured wireless router which you will find in your Freeola Broadband documentation. Other options are down to your preference. We do not advise you to use the router without a wireless encryption option enabled. Once this section is complete select "Next".

10. Select "Restart". This will save the settings and re-boot the router. This completes the Wizard.

Support lines open Monday to Friday 8:30am-8pm, & 9am-6pm weekends & Bank Holidays. Calls cost 10p/minute for BT customers. Charges may vary from other networks/mobiles.