TPLink ADSL Router Setup Guide

Welcome to the Freeola Internet customer support pages. This guide is designed to help with setting up your TPLink Router to work with Freeola Broadband. For more internet help topics please visit our main Support Page.

Your new router needs to be configured with a few details before it can work with Freeola Broadband. The router needs to be configured via a web browser, for example Microsoft Edge, Firefox, Chrome, or Safari.

1. Connect your router to your main telephone socket using the leads and microfilters supplied.

2. Now connect the router to at least one computer via an Ethernet cable. The network connection on the computer should be set to automatically look up an IP Address via DHCP (don't worry - if you're using a modern version of Windows and you've never used your network connection before, it's most likely already set up to do this).

3. On the computer connected to the router, bring up your web browser and enter http://192.168.1.1 into the address bar. This should open the TPLink software within the router, by default the username and password should both already be set to 'admin'. If you are unable to login using admin for both the username and password, you may find alternate log-in details on the router label.

4. Within your web browser you should see a navigation menu. From this menu select Quick Start, and then Run Wizard. This should open a new window that will take you step-by-step through setting up the router.

5. You will firstly be prompted to set the Time Zone Setting. This should be set to (GMT) Greenwich Mean Time, but this is will make no real difference to the running of your router if set incorrectly.
   
   Click Next to continue.

6. The next page will ask for the connection type. For any Freeola connection you should select the PPPoE/PPPoA option. You should then be asked for you username and password. The username will be in the format of [email protected], [email protected] or [email protected].
   
   If you do not have these settings to hand, they can be obtained by logging in to your MyFreeola account and selecting Broadband Details & Usage from the left hand navigation menu.

7. The VPI setting should be set to 0, and the VCI set to 38.
   Connection Type should be set to PPPoA.
   
   Click Next to continue.

8. The next page will allow you to set up your Wireless Network, if you so wish. If you do not wish to enable wireless on your router, select Deactivated. If, however, you are looking to access this router wirelessly, select Activated. If you choose to active this, enter your selected SSID in the required field (this is what your wireless network will be called) and your authentication type. We would always recommend setting the highest available authentication type.
   
   Click Next to continue, then Next again to save the settings.

9. In most cases it can be beneficial to now restart the router. In order to do this select Maintenance from the top of the screen, then SysRestart. Ensure Current Settings is highlighted before you select Restart.

10. Once this has completed your router should now be successfully setup and ready to use. This can be tested by opening your favourite web browser and visiting the Freeola homepage.