Broadband help & support, Freeola broadband termination or migration

If you're absolutely positive you wish to leave Freeola Broadband, then all we require is that
you login to your MyFreeola account to complete the process. Our Broadband Cancellation
Wizard will guide you through everything you need to know, regardless
of whether you are moving house, moving your broadband to
another provider, or just no longer want broadband at
your property at all. If for any reason you can't login to
MyFreeola, you can submit a manual cancellation
request using the options at the bottom of this page.

By leaving Freeola Broadband, you will be relinquishing all the benefits only available with a Freeola connection. Any unlimited websites (including our easy website builder), unlimited e-mail addresses (including free Freeola500 addresses), webmail access, static IP addresses and so on will cease to work to their full extent. For an extensive list of the benefits available via your MyFreeola acount as a Freeola Broadband customer, please see the list below.

Login to MyFreeola to Terminate/Migrate Your Freeola Broadband Connection

If you're still confident that moving away from Freeola Broadband is the right decision, all you need to do is login to your MyFreeola account. If you are moving to an alternative provider, we will provide you with a MAC (migration) code which your new provider will require.

Alternatively, if terminating your connection completely, this is subject to a termination fee of £27.99 inc VAT as outlined in our Terms & Conditions.

Why not speak to a friendly support advisor regarding Freeola broadband benefits and the options available?

Up to 24Mb Internet Speeds
Massive Data Allowances
Unlimited Evenings & Weekends
No Minimum Term Contract
Free Static IP Addresses
Free Unlimited Web Sites
Free Unlimited E-mail
Free Premium EmailPro
Free InstantPro Web Site
Free Domain Name Hosting
Free Web Site Promotion
Free UK-based Support

Here's how to terminate or migrate your Freeola Broadband connection:

To terminate or migrate your Freeola Broadband connection, click the button below and login to the MyFreeola account where the broadband connection is held. You'll then be directed to the Broadband Details & Usage page where you'll find a link to 'Terminate or Migrate my Freeola Broadband connection'. Click this link to go to our Broadband Termination Wizard.

If you are unable to login to your MyFreeola account for any reason, you can submit a manual request.