Freeola - Support & help pages from the UK's premier free ISP

Support & help pages for Freeola internet services

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Freeola & Get Dotted Customer Support Centre

Here is where you'll find our step-by-step support guides to help you with common procedures. Check out our guidance on a range of topics, from setting up Outlook to receive your emails, to getting your website online. And remember, we're here if you need help! Call us on 0871 210 9977, or send an e-mail for free online help.

Freeola Network Status and Service Information

Connections

E-mail Servers

Web Servers

online and fast

» 12/02/08 Important password changes
» 16/01/08 Latest terms and conditions
» 12/12/05 Freeola dial-up numbers changed

Freeola Support Guides: articles to help you with common problems

Click on the categories below to view the Support Guides available. Our guides walk you through setting up services and solving common problems. If you can't find the solution here, give us a call on 0871 210 9977 or email us.

Broadband Help Guides Getting help with Freeola's cheap broadband internet access...	Dial-up Help Guides Help with setting up our dial-up services on your PC or Mac...
E-mail Help Guides Help creating & setting up e-mail addresses. How to troubleshoot e-mail problems, plus how to use our Webmail and E-mail Freedom services...	Domain Names & Hosting Help Guides How to buy and host domains with Freeola & Get Dotted, transfer your domain to us or change registrant details...
Web Space & FTP Help Guides How to upload to our FTP servers plus a guide to creating scripts...	Miscellaneous Help Guides Help with other services and useful links.

About Freeola Support...

Free email support is available by sending us a Support Request, or call us on 0871 210 9977 to speak to a technician.

Our trained UK-based support staff are available between 9am and 8pm Monday to Friday, and from 9am to 6pm on Saturdays, Sundays and Bank holidays. Recorded information is provided 24 hours per day.

Calls are charged at 10 pence per minute from a BT landline, charges may vary from other networks or mobiles.

And remember, you can visit the Freeola Technical Forum to discuss technical, web design or programming ideas with our other users.

Contact Details...

Get Dotted is a division of Freeola Limited. Our registered office address is:

Freeola Limited
92-102 East Street
Braintree
Essex
CM7 3JW

Sales & Support: 0871 210 9977
Fax: 0871 210 9988

Freeola Limited registered in England (number 5335999).
VAT number 859 1100 32.