I have been using your services for some time, have recommended you to loads of people and sing your praises wherever I go but I wanted to let YOU know how much I appreciate you, too! Whenever I have had a problem that I couldn't find the answer to on your site, I have telephoned and have always met with a courteous and helpful response. Nothing is ever too much trouble and you have always investigated possibilities for me rather than just say 'No, we can't do that' - a response I have received far too often from other ISP's. Your service and support exceeds most paying ISP's - you really do inspire hope for the future. It is just so refreshing to get such an honest and genuine service. Thank you for everything and long live Freeola!

Just wanted to say what a pleasure it is to deal with your organisation. I've been using your InstantPro service for some time now and whenever I have had a problem, the phone is answered very quickly and helpful, courtious advice is always on the other end of the phone. Queries are dealt with efficiently and without delay. In a world full of corporate cheats, who have no clue about providing a good customer experience, it's so refreshing to deal with a company such as yours. You can be sure I'll be a customer for a long time to come. Well done Freeola.