We recently changed the numbers used for 0845 dial-up connections in order to make our service faster & more efficient. If you haven't done so already, please switch to one of the new Freeola dial-up numbers. The new telephone numbers provide the same service as the previous lines and are still charged at standard BT Local Call rates, from just 1p per minute. All you will need to do is change the number dialled to either 0845 604 3070 or 0845 604 3080, whichever works best for you. No other settings will need to be changed.
If you need help, please see our guidance on changing your dial up number.
For more information on Freeola Anytime and Pay As You Go dial up internet services, please visit the dial up page.