Understanding cookies and their use on our websites
Freeola Internet Get Dotted Domains Chat & Gaming
Understanding cookies and their use on our websites

When you browse the Freeola network of websites, cookies will be stored on your computer. Cookies are small text files which allow websites to carry out a variety of useful functions and are widely-used across the internet. For example, they will be used to show you any products that have been placed in your online shopping trolley or to allow you to log in to an online account. They may also be used to personalise a website in order to improve your experience, to remember your settings and preferences and also to collect anonymous visitor usage statistics. These anonymous visitor statistics (also referred to as analytics) help webmasters to understand (and therefore manage and improve) the way that visitors interact with a website. By browsing our sites, you accept the use of cookies on your device.

Please note that we do not set any cookies from third-parties for the purpose of advertising.
Any cookies set by our websites are used solely to improve the functioning of our website. You can find a list of the various cookies that can be set by our websites below.

Cookies used across the Freeola websites
Cookie Description Cookie Name Cookie Purpose
Essential Cookies
Cookies deemed essential for a function requested by the visitor.
freeola_id Used by the Freeola ordering system to determine what items exist in the trolley.
adsl_sessionid Used by the Freeola Broadband ordering system to reference any options chosen (such as ADSL package and additional equipment).
signup Used to remember the choice of e-mail/web address when signing up for Freeola 500.
authed
authep
Used to ensure the user is logged in to the correct MyFreeola account, additionally to display logged in user details on the site.
Analytics & Statistics _utm* Used by Google Analytics to collect statistical information about how visitors use our site.
futid Used for tracking by Freeola to gather data on how individual web pages on the network perform.
General Functionality PHPSESSID
session
Used to store various bits of data, such as previously entered form information and navigation menu choices.
redirect Used to determine which page to re-direct the user back to after logging into MyFreeola.
cookie_alert_shown Used to prevent the cookie alert shown on the user's first visit to the web site from appearing repeatedly.
* denotes a wildcard where many cookies may be set under the same prefix to store data for the same purpose. Service-specific cookies
Freeola Freedom Webmail
Cookie Description Cookie Name Cookie Purpose
Essential Cookies
Cookies deemed essential for a function requested by the visitor.
awm_autologin
awm_autologin_data
Used by Freedom Webmail to store the details of the e-mail account being accessed.
General Functionality awm_defLang Used by Freedom Webmail to set the language in the webmail client.
wm_vert_resizer
wm_horiz_resizer
wm_hide_folders
Used by Freedom Webmail to determine the display of messages, folders and details.
Freeola MyForum
Cookie Description Cookie Name Cookie Purpose
Essential host_cookie Used by the Freeola MyForum service for logging in to MyFreeola.
Freeola InstantPro Website Builder
Cookie Description Cookie Name Cookie Purpose
General Functionality site
site_address
Used by the InstantPro Website Builder to remember which website is currently being worked on.
skyscraper_type Used by the InstantPro Website Builder to remember which type of skyscraper has been selected.
TinyMCE_* Used by the InstantPro Website Builder to remember WYSIWIG editor settings.
* denotes a wildcard where many cookies may be set under the same prefix to store data for the same purpose.
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I've been with Freeola for 14 years...

I've been with Freeola for 14 years now, and in that time you have proven time and time again to be a top-ranking internet service provider and unbeatable hosting service. Thank you.

Anthony from Essex
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The service and attitude from all your people was exceptional, and their practical help was delivered with patience and good humour. So a big thank you to all concerned, and congratulations on keeping old fashioned standards of customer service!

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